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Commercial Service Technician
2 months ago
Commercial Kitchen Service Technician
Employment/FLSA Status: Full-time, Regular, Non-Exempt (Hourly)
Must-Have commercial experience
What’s in it For You:
- On-the-job training with available on-demand technical support and ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
- Receive a company service vehicle, fuel card, tablet, and cell phone for business use
- Market-leading benefits program including 401k and paid time off
- Take charge of your career through growth opportunities including advanced technician and management positions
What You Will Do:
- Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
- Demonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics
- Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment
- Communicate with manufacturers as needed to help with diagnoses and parts identification
- Consult with the Technical Assistance Group for technical support while onsite
- Install all parts ordered for the customer in a timely and professional manner and in line with company policy
- Promote and recommend other services provided by Smart Care to customers when needed
- Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
- Follow safe work practices and accident prevention procedures
- Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
- Maintain productivity levels by company standards
Physical Requirements:
- Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
- Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
- Ability to work on ladders, roofs, and other high places
Minimum Qualifications:
- High School diploma or equivalent
- 1 year of technical experience with commercial refrigeration, commercial gas & electric appliance repair, kitchen equipment, HVAC, or relevant military service
- Valid driver’s license and acceptable motor vehicle record
- Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
- Availability for occasional overnight travel as assigned
- Immigration sponsorship not provided for this role
Preferred Qualifications:
- Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
- Commercial refrigeration and/or commercial cooking equipment repair experience
- Self-motivated with the proven ability prioritize and work independently with minimal direct supervision
