Global Account Manager, Apple

2 months ago


Midvale, United States ZAGG, Inc. Full time

About Us

ZAGG is a global leader in mobile accessories, driving innovation in device protection, power, and productivity through its ZAGG and mophie product lines. With operations in the US, Ireland and China, ZAGG’s products are available worldwide at leading retailers. Committed to sustainability, ZAGG is taking steps to reduce its carbon impact in manufacturing, packaging, materials, shipping, and recycling. Our mission is to protect and enhance your mobile lifestyle while making a positive impact on the planet.



What You’ll Do


As the Global Account Manager - Apple, you play a crucial role in driving overall success at one of mophie’s most strategic partners. You will report to the mophie General Manager and will collaborate internally and externally with cross-functional partners on both sides to execute on the vision and tactical deliverables required to ensure success with Apple.


This position requires a dynamic individual with strong relationship and organizational skills. A successful candidate must be able to communicate and espouse the high-level vision and strategy while at the same time possessing the aptitude to live in the details. As the go-to for all things Apple related you are in a unique position to martial and manage internal resources in pursuit of excellence with your Apple counterparts. Within this capacity you will lead efforts to deliver operational excellence, identify areas of unmet demand, and support efforts to drive revenue and profitability. Other responsibilities include:

  • Serve as the primary, single point of contact for all Apple business partners and be the internal champion at mophie.
  • Receive, process, and properly disseminate questions, action items, strategic initiatives, etc. to our internal teams with complete ownership and accountability back to the customer.
  • Strategically oversee all aspects of the global sales cycle including lifecycle management, new product introduction, run-rate, and EOL execution to minimize return exposure.
  • Accountability for all sales related programs; MDF, margin, rebate negotiations, credit holds, credit limits and AP / AR issues.
  • Directly partner with Merchandising, Operations, Field Engagement, Supply and Demand Planning, Global Supply Management, Engineering, and other relevant groups at Apple.
  • Responsible for Apple B2B and Apple-led enterprise opportunities for the Apple / mophie ecosystem.
  • Deliver against established Apple revenue and margin targets in alignment to their unique customer base.


What You’ll Need to be Successful

  • Self-motivated and self-sufficient team player who thrives on deepening account relationships and identifying areas for process improvement.
  • Customer Focused ethos with world class organization and communication skills.
  • Proven track record of ensuring milestones, deliverables, and deadlines are hit.
  • Ability to influence those around you in a program manager way to ensure the organization collectively is both proactive and responsive to the account.
  • Demonstrate a broad range of experience and understanding covering all aspects of the CE industry including procurement, SDM planning, program management, logistics, and finance.
  • Action Oriented, ability to Deal with Ambiguity, and Command Skills across organizations.



What You’ll Love About ZAGG

  • Catered lunches every Wednesday
  • Generous PTO + 2 floating holidays
  • 401k match
  • Free phone case and screen protectors
  • 50% discount on all ZAGG products
  • Free access to Top Golf and discounted rate on food
  • Tuition reimbursement


ZAGG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.



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