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IT Training Specialist

3 months ago

Irving, United States Yoh, A Day & Zimmermann Company Full time

IT Training Specialist

12 month contract to hire

Irving, TX (hybrid)


Our client is looking a highly motivated and self-directed IT Training Specialist to work with their IT Department in Irving, TX.

This position is responsible for creating both written technical documentation and video training on the use of our client’s software applications.

This position may also assist in creating training deliverables for other enterprise learning needs. Successful candidates will have experience with technical writing and developing training materials for adult learners.

This position will work with IT implementation specialists and/or subject matter experts to understand learning requirements and will use their expertise to create or update training deliverables.

Successful candidates will have a high degree of comfort using technology and managing multiple projects.


MINIMUM QUALIFICATIONS:

Bachelor degree in Communications, English, Instructional Design, Business, Information Technology, Education, or related fields.

Minimum of 2 years’ work experience in a software or technical training development role, or technical writing role.

Demonstrated experience in sequencing processes and organizing large amounts of complex content into easily understandable deliverables.

Excellent verbal and written communications skills.

Possesses strong collaborative skills; is practiced at interviewing or facilitating group discussions to obtain information from subject matter experts.

Proficient with Microsoft Office Suite (PowerPoint, Outlook, Word, Excel).

Ability to work independently, multitask, manage time and workload under changing conditions.

Proven experience in creating effective training programs, documents, or other materials to assist learners or end users. Work samples will be requested.

Experience managing and driving projects to completion with minimal supervision.

Experience writing user guides or online help documentation a plus.

Some experience with Camtasia Studio, Articulate 360, Adobe Captivate, MadCap Flare, Adobe Robohelp or similar software is a plus.

Graphic design experience.