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AI Ops Engineer

3 months ago

Hartford, United States Smart IT Frame LLC Full time

Title: AIOps Engineer

Location: Hartford, CT

Type: Fulltime/Contract

Key Responsibilities:

  • Design, develop, and deploy AIOps solutions to improve IT operations efficiency.
  • Integrate AI and machine learning technologies into existing IT infrastructure for enhanced monitoring, incident management, and automation.
  • Monitoring and Analysis: Implement and maintain advanced monitoring tools and platforms.
  • Analyze system performance, identify trends, and provide actionable insights to optimize operations.


Incident Management:

  • Develop and manage automated incident response and resolution processes.
  • Utilize AI-driven tools to detect, diagnose, and resolve IT issues proactively.
  • Collaboration and Support:
  • Work closely with IT operations, development, and data teams to understand requirements and deliver effective AIOps solutions.
  • Provide technical support and expertise for AIOps tools and platforms.


Continuous Improvement:

  • Stay updated on the latest AIOps trends, tools, and technologies.
  • Propose and implement improvements to existing AIOps practices and tools.
  • Documentation and Training:
  • Create and maintain comprehensive documentation for AIOps processes and tools.
  • Train team members and stakeholders on AIOps best practices and tools.


Qualifications:

  • Proficiency in AIOps tools and platforms (e.g., Moogsoft, Splunk, Dynatrace, etc.).
  • Strong understanding of machine learning and AI technologies.
  • Experience with programming/scripting languages (e.g., Python, Java, Shell scripting).
  • Knowledge of IT infrastructure components (e.g., servers, networks, databases).
  • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization (e.g., Docker, Kubernetes) is a plus.