Lead Studio Manager/EIC

4 weeks ago

Westport, United States TeamPeople Full time

Primary Function

As part of a global brand supporting events and studio operation, this individual will oversee an executive studio that will host hybrid and virtual meetings, in-studio videos and broadcasts, and external events. Ensure weekly studio coverage, interact with stakeholders to plan and guide hybrid and in-person meetings and productions, provide technical assistance for virtual meetings, and contribute as a hands-on studio manager and EIC in a prominent studio environment.


Duties & Responsibilities

  • Assess individual requirements for studio productions and audio and video virtual meetings; consult with clients to determine specific resource and location needs and technical details
  • Suggest technical solutions to achieve meeting and audience goals
  • Administer technical and system set-up, including creation of content records, scheduling of staff and facilities, and basic testing of network infrastructure
  • Communicate logistics to meeting/event attendees and participants, troubleshoot technical issues and provide online support for virtual meetings
  • Provide pre-event consulting and checklists to ensure communication for day of show
  • In a live environment, set-up, operate and troubleshoot systems like MS Teams, Cisco Webex, Zoom and other collaboration and streaming technologies; Inspect event instructions to ensure that they conform to requirements
  • Provide basic camera technical support, assist with related studio productions using modern video and audio equipment; experience with robotics, audio, or lighting a plus
  • Manage, schedule, and mentor a staff of technicians for superior performance and consultative customer service
  • Develop short- and long-term performance goals for the staff that support the overall objectives of the client
  • Develop relationships with clients and client staff; work in on-going manner with clients to ensure their needs are met and offer creative solutions for each project
  • Work cooperatively with event and production teams to ensure cohesive results for participants
  • Assist the team with research and evaluation of new systems and upgrades; track evolving and new technology solutions
  • Participate in developing, building, and establishing standardized workflows, processes, tools, and templates
  • Facilitate client needs for digital media; provide fast and accurate responses to client requests, ensuring high standards of customer service
  • Other duties as assigned; occasional travel may be required for off-site events (
  • The duties of this position require the ability to bend, kneel, crawl, climb ladders and to stand for long periods of time
  • Candidate may be required to lift heavy equipment up to fifty pounds
  • Role requires being at the client studio in Westport, CT minimum 3-4 days a week or traveling to NYC Studio to support projects. Other 1-2 days can be remote. Days determined by client production schedule.


Skills & Qualifications

  • Outstanding customer service orientation including professional presence and superior client relationship skills
  • Must demonstrate diplomacy and EQ as leader and friendly collaborator
  • Able to adapt and perform well in a deadline-driven, executive-level environment
  • An overall understanding of the live program production process is necessary and a strong sense of urgency in solving customer requests to ensure timely resolution is critical
  • Demonstrated in-depth knowledge of systems, tools and procedures related to modern event and video production, and streaming video equipment and processes
  • Proficient in live, in-person, and hybrid events with experience working within a control room and studio environment
  • Experience working with cloud-based media management solutions, e.g., AWS S3, Microsoft Azure, Adobe Team Projects/Productions, etc.
  • Solid comprehension of video file formats and codecs, video file transcoding
  • Must have a working knowledge of IT and networking support
  • Must have strong written and verbal skills; be well organized and capable of handling multiple assignments
  • Candidate must have a commitment to excellence, ongoing education, and to the proficiency in their craft, with the ability to bring out the same in others


Education & Experience

  • Bachelor’s degree in Video & Film, Media, Marketing, Communications, IT, or similar field preferred
  • 7+ years’ work experience in broadcast television production, corporate communications, live events, and/or streaming video
  • 3+ years direct supervisory experience of small teams
  • Hands-on experience supporting meetings and events, webinars and conferences, and/or video productions and broadcasts

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