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Network Consulting Engineer

4 months ago

Nashville, United States Apex Systems Full time

Apex Systems is looking to hire a Network Consulting Engineer for one of our top clients in the Nashville, TN area This will be a long-term open-ended contract working 4 days on site and 1 day remotely. The schedule will be Monday-Friday working a standard first shift. If you are interested, please apply and we will reach out right away


Overview:

  • Helps customer to plan, design, and implement Cisco products, services and solutions
  • Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
  • Works with customers to plan, design, configure and/or diagnose the clients suite of products, services and solutions to accelerate customer outcomes
  • Assists customers with integration and implementation of tools, systems and service assurance
  • Supports presale activities and translate business requirements into solution design
  • Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
  • Creates and delivers customer collateral, portals, documentation and knowledge transfer
  • Aligns technical deliverables to customer business outcomes
  • Drives customer technology transitions, influencing solution architectures and services
  • Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals


Role Specific Responsibilities:

  • Works with customers along with appropriate internal and external resources (e.g. account teams, partners) on the strategy/deployment/optimization of services and solutions
  • Takes responsibility of task/project implementation for assigned customer engagements
  • Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team
  • Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
  • Builds and/or leverage test environments as required to resolve complex problems and compatibility issues
  • Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
  • Acts as an initial focal point for problem resolution for assigned customer engagements.
  • Assures proper and quick resolution of major customer problems across an appropriate range of technologies.

Scope:

  • Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
  • Typically interacts with individual contributors, managers, and customers
  • Provides input to Sales team on technology solutions for customers