Monitoring Engineer
2 weeks ago
Responsibilities:
- Implement, configure, and maintain APM tools such as Dynatrace, ITM, and SCOM to monitor applications and infrastructure.
- Monitor system performance, application response times, and other key metrics to identify and resolve issues proactively.
- Analyze performance data and provide insights to improve system performance and efficiency.
- Collaborate with development and operations teams to troubleshoot and resolve application and infrastructure issues.
- Create and maintain dashboards and reports for performance monitoring and analysis.
- Provide support and training to IT teams on the use of monitoring tools and best practices.
- Stay current with industry trends and best practices in application performance monitoring and optimization.
- Participate in on-call rotations and respond to performance incidents as needed.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience working with application performance monitoring tools such as Dynatrace, ITM, or SCOM.
- Strong knowledge of IT infrastructure, applications, and performance monitoring concepts.
- Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their monitoring tools.
- Familiarity with scripting languages (e.g., PowerShell, Python) for automation and data analysis.
- Excellent problem-solving skills and the ability to think critically and analytically.
- Strong communication and interpersonal skills to work effectively with cross-functional teams.
- Ability to prioritize tasks and work independently in a fast-paced environment.
Preferred Qualifications:
- Certifications in relevant monitoring tools or technologies (e.g., Dynatrace Certified Associate, ITM Certified Professional).
- Experience with DevOps practices and tools such as CI/CD, Jenkins, or Docker.
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