Senior Cloud Engineer

3 months ago


Addison, United States Franklin Fitch Full time

Job Summary:

The Senior Cloud System Engineer is responsible for managing and troubleshooting the organization's cloud and on-premises IT servers, systems, and network. This role also acts as an escalation point for the IT Service Desk.


Responsibilities:

  • Design, maintain, test, configure, and administer IT networks and systems.
  • Troubleshoot and resolve issues with systems, applications, and networks, both in the cloud and on-premises, identifying opportunities for technical improvements.
  • Provide support to IT department team members and end users through face-to-face, email, and phone communication.
  • Serve as level 2 support for the IT Service Desk.


Qualifications:

  • 5-7 years of experience in a similar role.
  • Proficiency in Azure Infrastructure as a Service, App Service, Azure VDI, and administration of Azure SQL and Azure Data Factory.
  • Server administration skills including Windows Services, IIS, creating critical alerts, health monitoring, file shares, and advanced print services.
  • Experience with Intune and Office 365 administration.
  • Expertise in Azure DevOps administration and configuration.
  • Knowledge of MS Exchange Server and Exchange Online.
  • Proficiency in Azure administration including Entra ID, identity and permissions, Intune (Endpoint Manager), OneDrive, SharePoint, MFA, and Universal Print.
  • Skills in PowerShell scripting and remote management tools.
  • Networking knowledge including LAN/WAN, VLANs, site-to-site VPN, Layer 3 switches, routing, and firewalls.
  • Azure certifications are a plus.


Benefits:

  • Multiple medical plan options
  • Health Savings Account (HSA) with company contributions
  • Dental and vision coverage for you and your dependents
  • 401k with company match
  • Vacation, sick time, and company-paid holidays
  • Company wellbeing program with health insurance incentives


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