Associate Relationship Manager
2 weeks ago
Job Tittle - Associate Relations Manager
Job Location - Worcester, MA
Profile Summary -
The Associate Relations Manager manages employment risk and resolutions for Associate Relations (AR). This position will ensure the work environment is free from harassment and discrimination and in compliance with all federal, state, and local employment laws and regulations. Responsibilities include but are not limited to implementing strategy, maximizing opportunities for company success, maintaining and our vision, and ensuring exceptional team member experience.
Responsibilities Of The AR Manager
- Communicate at the leadership level, collaborate across corporate functions, and work with colleagues across business and HR teams.
- Responsible for addressing team member issues as appropriate.
- Manage multiple priorities simultaneously and meet deadlines, often in stressful and high-pressure situations.
- Provide formal and informal training for management/supervisory staff on DEI, applicable laws, policies and procedures, discipline and discharge, and federal, state, and local laws. Ensure consistency in the application of the same.
- Organize and facilitate dispute or conflict meetings and responses.
- Provide counseling and guidance to team members on employee relations issues.
- Investigate all team member allegations of discrimination, sexual harassment, or any questionable behavior from intake through closure. Under leadership guidance, disciplinary action should be recommended, including verbal, written, and separation.
- Provide guidance, counsel, and instruction for management in administering human resources policies and procedures, including all team member-related items concerning attendance, work performance, discipline, and proper corrective action.
- Administer policies and procedures designed to increase the effectiveness of employee relations and support positive team member working relationships.
- Accountable for the accuracy, confidentiality, and thoroughness of HR policies and procedures, records, and reports.
- Keep informed of all new developments within the department and make recommendations designed to maximize company success.
- Assist the company's legal counsel in preparing the legal defense.
- e and maintain all required documentation in compliance with state, federal, and local regulations and company policy.
- Support required new hire screening programs & employee hotline. Manage go-forward execution.
- Provide Resources and support for crisis management-related issues as needed.
Ideal Candidate -
- 3-5- years’ experience with AR/investigations required.
- Strong computer skills and proficiency in Microsoft Office, specifically Outlook, Word, Excel, & PowerPoint.
- Language Skills: Ability to read, analyze, interpret, and draft documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Thanks
Steve Hopper
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