Systems and Platforms Lead

1 month ago

Englewood Cliffs, United States Pierce Full time
  • Spearhead ideas for productivity and problem solving for teams with Process and Tools
  • Set up, manage, and administer over current and future collaboration platforms and tools for the Digital Transformation team. Major platforms in use today include those from Atlassian (Trello, Jira, and Confluence), and Slack
  • Spearhead Board Audits - Help with review of existing setup and align Trello with business goals.

Improve on what we already have so you can we can maximize our productivity.

  • Spearhead Optimization - Improve work-flows and key features to make sure everything is organized. Discover better ways to work with Trello and integrate with 3rd party tools
  • Set up and manage (add/remove/update) boards, spaces, and channels as necessary by project and operational teams
  • Provide coaching, training, and support on best practices for current and future collaboration tools (Trello, Jira, Confluence, Slack, etc.)
  • Create Proofs-of-Concept (PoC) and custom workflow solutions for potential implementation using existing and/or prospective collaboration tools, plus associated apps/plug-ins/power-ups/automation tools
  • Create online forms and setup necessary automations for Trello and/or Jira cards creation and configuration as needed by operations or project teams in order to create workflow efficiency
  • Create reporting dashboards as needed in collaboration platforms as needed by the team or projects
  • Create governance and security policies and procedures for relevant collaboration tools and help implement, enforce, and audit as necessary. Create and maintain documentations as needed
  • Manage (add/removed/update) users and user groups
  • Evaluate new platforms and tools for inclusion into current workflow or as a replacement for existing ones
  • Manage budgets related to relevant platforms and tools
  • Play a pivotal role in process improvements and optimizations
  • Spearhead the "Innovate and Automate" Journey by recommending specific process automations which create business value
  • Provide recommendations on "Out of the box" approaches to solve a problem with systems and tools which make sense to incorporate

Requirements

  • 10+ years of extensive hands-on knowledge and experience with Atlassian platforms (Trello, Jira, Confluence), focused recently on Trello, may have had experience playing an Atlassian consultant role before.
  • Experience managing messaging platforms (Slack, Microsoft Teams)
  • Experience utilizing associated apps/plug-ins/power-ups/automation tools for above platforms such as Zapier, Unito, Butler Automation, Jot form, etc
  • Understanding of project management best practices for both technical and non-technical (marketing, etc.) types of projects
  • Understanding of business needs, goals, and processes in order to help create processes and workflow that can improve efficiencies and qualities of work
  • Ability to understand complicated processes and be able to help simplify and/or create better processes and automations
  • Good communication, presentation, and interpersonal skills. Must be able to present to and communicate with those from C-level executives to operational team members
  • Experience working with enterprise project/portfolio management platforms is a plus
  • Experience working in large multinational company is a plus
  • Any other Productivity Platform knowledge is a plus

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