IT support technician

2 weeks ago

Independence, United States TekWissen ® Full time

Job Title: IT support technician

Location: Independence, KY.

Duration: 9 Months

Job Type: Contract

Work Type: Onsite

Pay rate- $30-$30.00 /hr


A data center technician is responsible for the installation, maintenance, and troubleshooting of hardware and software systems within a data center environment. They are tasked with ensuring that all systems are operating efficiently and securely, and that any issues are addressed promptly to minimize downtime.

Key responsibilities of a data center technician may include:

  • Installing and configuring servers, storage devices, networking equipment, and other hardware within the data center
  • Monitoring system performance and troubleshooting any issues that arise
  • Performing routine maintenance tasks, such as updating software and firmware, and replacing faulty hardware components
  • Managing data backups and ensuring data integrity and security
  • Collaborating with other IT teams to implement new technologies and upgrades
  • Responding to and resolving technical support tickets in a timely manner
  • Documenting system configurations, procedures, and troubleshooting steps
  • Adhering to data center best practices and security protocols
  • Participating in on-call rotation for after-hours support and emergencies

A data center technician should have a strong understanding of computer hardware and software systems, as well as networking and data storage technologies. They should also possess excellent problem-solving skills, attention to detail, and the ability to work well under pressure. Additionally, strong communication and teamwork skills are essential for collaborating with other team members and providing effective support to end-users.

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