![TBG | The Bachrach Group](https://media.trabajo.org/img/noimg.jpg)
Program Manager
4 weeks ago
Sr Program Manager
Job Summary & Essential Functions:
Serve as main customer contact and liaison between company and assigned customers. Manage key customers and coordinate all customer support activities. Assist in the training and development of team members.
- Provide detailed, accurate and timely information to customers regarding their inquiries relating to expediting, schedules, pricing, availability, order processing and credit processing
- Proactively alert the customer of any issues (delivery, quality, cost, etc.) and propose solutions where possible. Track customer complaints/returns and ensure timely and proper corrective action is taken
- Develop and maintain sales, bookings and backlog information for assigned customers
- Analyze margins monthly and provide feedback to materials and operations to increase margins; follow-up on variances to ensure timely resolution
- Maintain and communicate performance metrics both internally and to assigned customers; monitor and manage performance to agreed upon metrics and develop action plans when required to improve performance
- Receive and review customer requirements, generate sales orders and distribute requirements to all departments as needed
- Oversee all incoming and outgoing correspondence, both verbal and written, with the customer—read, respond to, and distribute as necessary
- Provide day-to-day leadership, coordination, and direction for the management of contracts with customers
- Lead the effort to capture follow-on business with assigned, existing customers.
- Participate in bid reviews, proposals, negotiations, facility visits and other activities which result in the capture of new business
- Enter and maintain customer order information in MRP or Order Entry systems as necessary
- Coordinate with accounting to review and collect past-due invoices
- Provide input to Finance for cash flow on key customer accounts
- Develop a strategy to effectively service each customer using material and build strategies, while preserving the interest of the company
Knowledge, Skills, & Abilities:
- Skills in inventory management techniques (kanban, bonding, safety stock, etc.)
- Knowledge of cost and pricing data submission
- Knowledge of commercial contracting legal requirements
- Intermediate level in MS Office applications (Word, Excel, PowerPoint, and Outlook).
- Ability to think strategically to conceptualize business requirements in a proactive manner
- Ability to work with a high level of accuracy and attention to detail to produce quality results
- Strong planning and organizational skills including the ability to initiate, prioritize, and allocate resources
- Ability to effectively communicate in all forms with others inside and outside the organization
- Ability to negotiate and manage conflict tactfully and professionally
- Strong decision-making skills; utilizing sound judgement and thorough processes
- Ability to problem solve issues involving multiple variables and limited standardization
- Ability to be creative and innovative with approaches to solutions and solving complex problems
- Ability to multitask efficiently and adapt within a rapidly changing environment
- Ability to communicate with customers projecting the company image to attract business
Required Experience & Education:
- Bachelor's degree in related field
- Minimum 5 years of progressive relevant job experience
- Project management including planning, budgeting, and allocation of resources
- Previous experience in managing customer relationships
-
Program Manager
2 weeks ago
Pittsburgh, United States Highmark Health Full timeDescription : GENERAL OVERVIEW This job is responsible for the successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget and under circumstances involving...
-
Program Manager
2 weeks ago
Pittsburgh, Pennsylvania, United States Highmark Health Full timeCompany :Highmark Inc. Job Description :GENERAL OVERVIEW*This is a hybrid role asking 3 days a week in our Pittsburgh location This job is responsible for the successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and interdependencies between a group of projects and/or related activities within...
-
Program Manager
3 weeks ago
Pittsburgh, United States Community Options Full timeCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking an experienced Residential Program Manager in Pittsburgh, PA who will be responsible for the supervision and oversight of our Direct Support Professionals and our Regional Programs. The Program Manager leads a...
-
Program Manager
7 days ago
Pittsburgh, United States Community Options Full timeDescription Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking an experienced Residential Program Manager in Pittsburgh, PA who will be responsible for the supervision and oversight of our Direct Support Professionals and our Regional Programs. The Program Manager...
-
Program Manager
2 weeks ago
Pittsburgh, United States Pantherx Specialty LLC Full timeJob DescriptionJob Description7,000 Diseases - 500 Treatments - 1 Rare PharmacyPANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In...
-
Program Manager
4 days ago
Pittsburgh, United States Intellectt Inc Full timeRole: Program ManagerLocation: Pittsburgh, PAExp needed: 20-25 yearsAs a key member of the Leadership Team, you will work to build and lead a product transition team that is responsible for working to shape, improve, and guide the transfer of new products from R&D and current TPM into the new GMP manufacturing environmentTowards this, the work involves...
-
Program Manager
5 days ago
Pittsburgh, United States Intellectt Inc Full timeRole: Program ManagerLocation: Pittsburgh, PAExp needed: 20-25 yearsAs a key member of the Leadership Team, you will work to build and lead a product transition team that is responsible for working to shape, improve, and guide the transfer of new products from R&D and current TPM into the new GMP manufacturing environmentTowards this, the work involves...
-
Sr Program Manager
4 days ago
Pittsburgh, United States Raymond James Full timeThe Senior Program Manager leads, plans, and manages enterprise-wide and/or business transformation program(s), including the overall change strategy, training, and adoption within the Bank. Reporting to the Change Management Officer, this individual Program Manager, Manager, Program, Project Manager, Management, Business, Skills
-
Program Manager
3 weeks ago
Pittsburgh, United States TBG | The Bachrach Group Full timeSr Program Manager Job Summary & Essential Functions: Serve as main customer contact and liaison between company and assigned customers. Manage key customers and coordinate all customer support activities. Assist in the training and development of team members. Provide detailed, accurate and timely information to customers regarding their inquiries relating...
-
Program Manager
4 weeks ago
Pittsburgh, United States TBG | The Bachrach Group Full timeSr Program ManagerJob Summary & Essential Functions:Serve as main customer contact and liaison between company and assigned customers. Manage key customers and coordinate all customer support activities. Assist in the training and development of team members. Provide detailed, accurate and timely information to customers regarding their inquiries relating to...
-
Program Manager
2 months ago
Pittsburgh, United States TBG | The Bachrach Group Full timeSr Program ManagerJob Summary & Essential Functions:Serve as main customer contact and liaison between company and assigned customers. Manage key customers and coordinate all customer support activities. Assist in the training and development of team members. Provide detailed, accurate and timely information to customers regarding their inquiries relating to...
-
Enterprise program management
3 weeks ago
Pittsburgh, United States FedEx Full timeResponsible for leading a dynamic program management team to oversee and drive a portfolio of strategic initiatives across various business domains. This role demands a thought leader and strategic consultant capable of identifying innovative opportunities. Responsibilities include ensuring rigorous program management standards, financial oversight, and...
-
Sr Program Manager
4 days ago
Pittsburgh, United States TriState Capital Bank Full timeSENIOR PROGRAM MANAGERJob Title: Senior Program ManagerLocation: Pittsburgh, PADepartment: Change Management OfficeJob Summary:The Senior Program Manager leads, plans, and manages enterprise-wide and/or business transformation program(s), including the overall change strategy, training, and adoption within the Bank. Reporting to the Change Management...
-
Sr Program Manager
7 days ago
Pittsburgh, United States Raymond James Full timeJob Summary: The Senior Program Manager leads, plans, and manages enterprise-wide and/or business transformation program(s), including the overall change strategy, training, and adoption within the Bank. Reporting to the Change Management Officer, this individual contributor role is responsible for the definition, execution, and success of assigned...
-
Senior Program Manager
4 days ago
Pittsburgh, United States SF Technology Solutions Full timeWe are looking for a permanent Senior Program Manager who has extensive experience implementing payroll systems within SAP. This is based in Pittsburgh paying up to $130,000 base + 15% bonus and benefits.You will ensure the delivery of both large and small scale programs and projects within the global payroll organization including and various small to large...
-
Engineering Program Manager
3 days ago
Pittsburgh, United States Wipro Full timeDirect the project team in estimation, analysing, designing, coding, debugging, testing, and modifying software enhancements and/or new software of a large Application portfolio of Java / Springboot / Micro services tech stack based Applications. Man Program Manager, Engineer, Manager, Program, Technology, Management
-
Academic Programs Manager
2 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Full timeAcademic Programs ManagerThe Academic Programs Manager position provides support for all Center for Neuroscience at the University of Pittsburgh (CNUP) graduate training program and center activities, with additional responsibilities in the Dietrich School of Arts and Sciences including support of the master's program within the Department of Neuroscience....
-
Research Program Manager
3 months ago
Pittsburgh, United States University of Pittsburgh Full timeUPCI Basic Research Administration-Pennsylvania-Pittsburgh-( This is a senior level program manager position with broad responsibilities for UPMC Hillman Cancer Center programs supporting leadership and member research activities. The incumbent will be responsible for supporting all elements of reporting for the National Cancer Institute's Cancer Center...
-
Research Program Manager
4 weeks ago
Pittsburgh, United States University of Pittsburgh Full timeUPCI Basic Research Administration-Pennsylvania-Pittsburgh-( This is a senior level program manager position with broad responsibilities for UPMC Hillman Cancer Center programs supporting leadership and member research activities. The incumbent will be responsible for supporting all elements of reporting for the National Cancer Institute's Cancer Center...
-
Strategic Program Manager
3 weeks ago
Pittsburgh, United States Airport Authority Full timeJob DescriptionJob DescriptionThe Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our...