Service Desk Lead

3 weeks ago


Kent, United States Insight Global Full time

Estimated Pay Rate: $28.50-30/hour

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include medical, dental, and vision insurance. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.


Must-haves

  • 4+ years relevant experience in Service Desk, Help Desk, IT Support and Tier Three level troubleshooting
  • Valid driver's license and have access to reliable to transportation
  • Experience with ServiceNow or other ITSM tool, Asset management
  • Strong familiarity with Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, Office365 and MS Exchange, SharePoint, SCCM, MDOP, Skype/Teams, software licensing, software distribution, Windows image management)
  • Strong familiarity with Mobile device management (Avalanche, IBM Maas360, Airwatch, Intune, iOS, Android, Ruggedized form factors (RF, voicepick, tablets), Cellular technology and phone line management.
  • Capable of traveling to other work sites once or twice within a 6 month period (sites would either be in Washington or Oregon)


Plusses

  • Microsoft, Cisco, A+, ITIL or other relevant certifications preferred


Day-to-Day

An employer in Kent, WA is looking for a SR IT Technical Analyst to join as a member of the IT Infrastructure team for the deployment, management, support, and testing of Infrastructure systems and end-user computing systems to help set, implement and enforce IT standards across all computing platforms. They will manage and resolve incidents, fulfill requests, provide best-in-class white-glove support for users as required and provide support for the IT Service Desk call and ticket queues as required.



  • Kent, United States Olympic Sports & Spine Full time

    Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. At OSS, we are committed to providing quality customer service and care to our patients and being a great employer to our employees. Our clinics are fun and full of supportive colleagues who...

  • Lead Material Handler

    4 weeks ago


    Kent, United States Veseris Full time

    Job DescriptionJob DescriptionDescription:Primary PurposeDirect the activities involved in the efficient operation of the warehouse and delivery service.Specific Duties and Responsibilities: Provides services for the prompt and accurate filling, packing, and shipping of customer orders.Provides for the efficient receiving, marking, and stocking of...

  • Lead Material Handler

    3 weeks ago


    Kent, United States Veseris Full time

    Job Type Full-timeDescriptionPrimary PurposeDirect the activities involved in the efficient operation of the warehouse and delivery service.Specific Duties and Responsibilities: Provides services for the prompt and accurate filling, packing, and shipping of customer orders.Provides for the efficient receiving, marking, and stocking of merchandise; ensures...

  • Front Desk Manager

    2 weeks ago


    Kent, United States Pikemann Full time

    If you're a detail-oriented professional who thrives in a structured, fast-paced environment and is ready to contribute to the success, we want to hear from you. Let's drive towards operational excellence together! The role of a Location Services Representative is pivotal in ensuring the smooth operation of daily activities within a branch. This position...

  • Front Desk Manager

    2 weeks ago


    Kent, United States Pikemann Full time

    📌 If you're a detail-oriented professional who thrives in a structured, fast-paced environment and is ready to contribute to the success, we want to hear from you. Let's drive towards operational excellence together! 🚀The role of a Location Services Representative is pivotal in ensuring the smooth operation of daily activities within a branch. This...


  • Kent, United States LHH Full time

    LHH Recruitment Solutions is hiring for a HVAC Service Account Manager to join a growing HVAC company located in Kent, WA. This position will oversee the organizations ongoing service operations and help manage their growth. You will be a key member of the management team and will be responsible for operational efficiencies, account development, performance...

  • Junior Driver

    1 week ago


    Kent, United States RMS Computer Full time

    Our client is looking for a Junior Driver / Deskside Support Technician. The Driver/Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the...

  • Junior Driver

    2 weeks ago


    Kent, United States RMS COMPUTER CORP Full time

    Our client is looking for a Junior Driver / Deskside Support Technician. The Driver/Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the...

  • Lead General Clerk

    1 week ago


    Kent, United States TDEC Full time

    DUTIES: Analyzes all filing and mail processing assignments, determines priorities and establishes production schedules. Assists in developing and implementing filing and mail processing procedures as required. Performs the more complex assignments requiring selection, coding and interpretation of filing and mail processing. Reviews and inspects work to...

  • Lead General Clerk

    12 hours ago


    Kent, United States TDEC Full time

    DUTIES: Analyzes all filing and mail processing assignments, determines priorities and establishes production schedules. Assists in developing and implementing filing and mail processing procedures as required. Performs the more complex assignments requiring selection, coding and interpretation of filing and mail processing. Reviews and inspects work to...

  • Lead General Clerk

    3 weeks ago


    Kent, United States TDEC Full time

    Job DescriptionJob DescriptionSalary: $20.01/hrDUTIES: Analyzes all filing and mail processing assignments, determines priorities and establishes production schedules. Assists in developing and implementing filing and mail processing procedures as required. Performs the more complex assignments requiring selection, coding and interpretation of filing and...


  • Kent, United States Glass Doctor of Western Washington Full time

    Job DescriptionJob DescriptionServing Seattle and Western Washington since 1962, Glass Doctor offers quick and affordable glass services to business, home, and auto owners. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused...

  • Desktop Support

    1 week ago


    Kent, United States eTeam Full time

    Job Description: Provide customer facing end-user support that includes: ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. ? Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. ? Perform onsite updates, Configuration changes, or Software installations. ? Provide onsite...


  • Kent, United States Wright Heating and Cooling Full time

    Job DescriptionJob DescriptionImmediate opening for Lead Commercial HVAC Service Technician to join our team at Wright Heating and Cooling, a name known for trust and integrity for almost 75 years.Minimum of 5 years of experience in servicing and repairing rooftop units and other commercial equipment (mini-splits, exhaust systems, controls and other...


  • Kent, United States Glass Doctor of Western Washington Full time

    Serving Seattle and Western Washington since 1962, Glass Doctor offers quick and affordable glass services to business, home, and auto owners. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office...

  • Desktop Support

    1 week ago


    Kent, United States Resource Logistics Full time

    Job Title: Desktop Support Location: Kent, WA 98032 Mode : Contract (6+ Months) (Day 1 Onsite) Rate - $20/hr on W2 Job Description: Provide customer facing end-user support that includes: ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. ? Perform Break Fix, Desk Side Support, IMACD's,...


  • Kent, United States Glass Doctor of Western Washington Full time

    Serving Seattle and Western Washington since 1962, Glass Doctor offers quick and affordable glass services to business, home, and auto owners. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office...


  • Kent, United States SALT Dental Partners Full time

    Job DescriptionJob DescriptionCascadia Kids a busy pediatric practice is looking for a motivated, outgoing, someone that likes hands on treatment, enjoys working with teens/pre-teens and friendly Patient Care Coordinator to join our team! Must be able to work in a fast paced office and always maintain a great attitude and superior customer service.JOB...


  • Kent, United States SALT Dental Partners Full time

    Cascadia Kids a busy pediatric practice is looking for a motivated, outgoing, someone that likes hands on treatment, enjoys working with teens/pre-teens and friendly Patient Care Coordinator to join our team! Must be able to work in a fast paced office and always maintain a great attitude and superior customer service. JOB SUMMARY: We are looking for a...


  • Kent, United States SALT Dental Partners Full time

    Job DescriptionJob DescriptionCascadia Kids a busy pediatric practice is looking for a motivated, outgoing, someone that likes hands on treatment, enjoys working with teens/pre-teens and friendly Patient Care Coordinator to join our team! Must be able to work in a fast paced office and always maintain a great attitude and superior customer service.JOB...