Operations Supervisor

1 week ago


Houston, United States FreightTAS Full time

OPERATIONS SUPERVISOR – AIR & OCEAN

Location - Houston

Work Hours: 08:30 am to 05:30 am through Mondays to Fridays (overtime may be required when needed)

Salary - $70k to $80k base - Commensurate with experience

Minimum 1-3 years of supervisory experience


Our client is a Global International Freight Forwarder in Air/NVOCC operations.


The position

Manage the day-to-day Operations a Supervisor looking after Air/Ocean staff and overseeing staff.


ESSENTIAL FUNCTIONS:

Receive, review and process documentation for an assigned base of accounts, and process documents through the system

Track and trace FCL, LCL, and AIR shipments via steamship lines, rails, and airlines

Coordinate with brokers to ensure timely ISF filings and export customs clearance

Provide proactive information to the customer regarding arrival, delivery and shipment status

Ability to handle a shipment from receipt of pre-alert to delivery

Coordinate with COD customers to ensure payment is received prior to delivery

Coordinate with truckers to ensure timely deliveries

Negotiate with vendors on rates when necessary

Generate and compile various spreadsheets or reports

Anticipate problems and work on solutions when they happen

Solve complex problems with tact and calmness

Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis

Assist and support the in supervising the export department

Other tasks as may be necessary to ensure a smooth and prompt shipping and customer service experience


QUALIFICATIONS:

Excellent organizational and time management skills

Excellent written and verbal skills

Strong computer skills including Microsoft Office

Detail oriented, able to multitask and meet deadlines

Self-motivated, able to work in a team and independently

Strong knowledge of regulatory compliance with export operations procedures, rules and regulations

Able to interact positively and effectively with co-workers, subordinates and supervisors


EXPERIENCE:

Minimum 3 years of relevant air and ocean export operations and freight forwarding experience

Cargowise Experience a plus

Authorized to work in the US for any employers


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