Program Manager

4 weeks ago

Lombard, United States CBTS Full time

12 month CTH /Onsite 4 days a week / Lombard, IL, 60148 / Pay: $90/hr – 100/hr/ Conversion Salaries $145k - $155k



CBTS is searching for a Program Manager that is either Infrastructure/Waterfall Or Application/Agile or Both. This program manager will be required to be onsite 4 days a week and will run the PMO Office. The PM will be responsible for prioritizing project pipelines, ensuring methodologies are being followed, reports on program Status and address cross-Functional Issues. This is a contract to hire position. This role is designed to oversee the acquisition and merger of applications and systems to the parent company. Strong Integration program management skills are required.



The Program Manager is instrumental in fostering organizational excellence, innovation, and competitiveness by implementing Continuous Improvement and Project Management methodologies and practices. This role supports the organization to achieve its strategic goals and objectives while delivering value to customers and stakeholders.

This role oversees all initiatives related to Infrastructure, Cyber, Data, Applications for Acquisitions & Integrations.



Responsibilities:

  • Develop comprehensive program plans that outlines scope, objectives, deliverables, timelines, and resource requirements. Define clear milestones, metrics, and success criteria to track progress and measure project outcomes.
  • Align program objectives with the organization's strategic goals and priorities. Ensure that program initiatives contribute to the overall mission and vision of the organization.
  • Manage execution of large scale, highly complex enterprise initiatives, serving as a strategic and executional partner to senior leadership and process owners.
  • Allocate and manage resources, including personnel, budget, and scope, to support program activities and deliverables.
  • Identify, assess, and mitigate risks and issues that may impact program objectives, timelines, or outcomes. Develop risk mitigation strategies and contingency plans.
  • Implement change management processes to facilitate smooth transitions and minimize resistance to program initiatives.
  • Communicate changes effectively, provide training and support, and address concerns to ensure successful adoption of new processes or systems.
  • Monitor program progress against established milestones, timelines, and performance metrics. Track key performance indicators (KPIs) and evaluate program outcomes to identify areas for improvement and course correction.
  • Communicate program status, updates, and milestones to stakeholders through regular meetings, reports, dashboards, presentations, and other channels.
  • Provide transparency and accountability to ensure stakeholders are informed and engaged throughout the program lifecycle.
  • Monitor and support the overall Merger & Acquisitions process to ensure a successful closing and planning of the integration process.
  • Collaborate with cross-functional leadership to assist in defining the integration approach, synergy targets, and key milestones and metrics for each acquisition.
  • Uses cross-functional knowledge and seek to understand issues, trends, and perspectives that may influence the integrations of new businesses.
  • Monitors and tracks integration status and closure of deliverables.
  • Leads integration teams, assisting with operational support execution as necessary.
  • Ensures integration planning and execution activities adhere to PMO best practices and standards.



Requirements:

  • Bachelor’s degree in Information Technology, Transportation, Business, Finance or a related field.
  • Must have Certified Project Management Professional (PMP) from the Project Management Institute (PMI).
  • Minimum ten (10) years of Project Management skills over seeing either infrastructure or application/agile projects
  • Five (5) years of integration/Mergers & Acquisitions Program Management experience.
  • Advanced skills in Microsoft Excel, including PivotTables, PivotCharts, Advanced Formulas and Functions, Data Analysis Tools, Charting and Graphing.
  • Experience with Project Management tools such as Smartsheet, Microsoft Project, Jira, Asana, etc.
  • Experience with Process Improvement tools like for Process Mapping (Visio, LucidChart, IBM Blueworks Live, Miro, etc.), and tools for Data Analysis (MS Excel, Minitab, PowerBI, Tableau, R, etc.).
  • Financial knowledge to build and drive program cost management.
  • Ability to multitask in a fast-paced environment, manage multiple priorities, meet deadlines, and make ongoing decisions with key stakeholder input.
  • Strong analytical and problem-solving skills.
  • Strong skills in Change Management, meeting facilitation, and conflict resolution.
  • Excellent verbal and written communication skills.
  • Ability to influence without authority when necessary.
  • Must be legally authorized to work in the U.S. without company sponsorship both now and in the future.



Cincinnati Bell Technology Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

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