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Software Systems Administrator

5 months ago

Pittsburgh, United States All Lines Technology Full time

All Lines Technology has an immediate opening for a Software System Administrator The Software System Administrator is a member of the Office of Information and Technology and reports directly to the Director of Data Warehousing and IT Operations. The position supports the district in the implementation, management, annual rollover, and on-going maintenance of district software systems (this particular position will support implementation and management of the Munis system). The system administrator also supports the development of processes and training related to the use and management of data systems.


Qualifications:

Provide leadership for the implementation, training, and end-user engagement related to the data systems within the district application portfolio. This role will focus on the District ERP System (Finance, Purchasing, Payroll, and HR) - the ERP be the primary area of focus for this position, though as needs evolve, the administrator may also support other software systems including, but not limited to:

  • Student Information System
  • Student Learning Management System
  • Transportation System
  • Food Services System
  • Curriculum Tools and Systems
  • Student Services Tools and Systems
  • Assessment Tools and Systems
  • Responsible for review and response to all support tickets and responding to school-based users, concerns and uses. This occurs through training and regular engagements with school-based or departmental users (depending on system in question).
  • Communicate regularly with our client’s staff, including Curriculum department leadership, central office users and with school-based users.
  • Provide documentation of all service/project requests rendered within the OIT issue tracking system, JIRA
  • Provide technical training for district staff and teachers as required to support software applications with a direct focus on school-based staff members.