120 VC Program Manager
21 hours ago
About the Role: 120VC Program Manager - Associate Practice Leader Purpose Statement:
120VC Program Managers deliver transformative program leadership for our clients by aligning and overseeing multiple initiatives to achieve strategic objectives. They guide, train, coach, and support the Project Leaders responsible for these initiatives, implementing 120VC’s proven ways of working to ensure all efforts measurably improve customer satisfaction, team member satisfaction, and profitability. This approach transforms client PMOs from cost centers into profit centers, driving measurable growth for their companies.
Our Program Managers bridge operations and mission-based work, ensuring resources, risks, and dependencies are effectively managed to maximize the number of initiatives delivered within the time and budget available. By fostering trust, transparency, and accountability, they build unified, high-performing teams that drive sustainable growth and profitability for our clients.
At 120VC, Program Managers are responsible for cultivating strong client relationships and driving growth through exceptional delivery and leadership. They obtain customer referrals, grow 120VC’s presence in new and existing accounts, and help transform client organizations into long-term partners. By modeling 120VC’s commitment to measurable outcomes and disciplined ways of working, they ensure every engagement strengthens 120VC’s reputation and creates opportunities for sustainable growth.
Key Responsibilities :
Deliver Transformative Program Leadership
- Implement 120VC ways of working to align and optimize initiatives that achieve clients' strategic objectives.
- Ensure initiatives are rationalized, stakeholder demand is established, and will measurably improve customer satisfaction, team member satisfaction, and/or profitability.
- Transform PMOs into profit centers, delivering results 227% better than the industry average, with 98% on-time and on-budget delivery.
- Provide performance coaching to client executives and direct reports to optimize their operations and mission-based ways of working.
- Keep your Transformation Practice Lead informed on progress, obstacles, and solutions to enable continuity in your absence.
Guide and Develop Project Leaders
- Hire, train, and coach team members to master and implement 120VC’s ways of working.
- Foster a collaborative, transparent, and accountable team culture.
- Contribute to Leadership Accelerator Forums to identify and drive proactive client improvements.
- Conduct weekly 1-to-1s and attend at least three client leadership meetings weekly.
Strategically Manage Resources, Risks, and Dependencies
- Maximize initiatives delivered within time and budget constraints by coordinating resources and managing dependencies.
- Identify and mitigate risks, ensuring seamless delivery and peak efficiency with built-in redundancy.
- Stay informed on Project Leaders’ progress to enable continuity when needed.
Drive Client Relationship Management and Growth
- Build strong client relationships as a trusted advisor and transformational leader.
- Secure client referrals and expand 120VC’s presence in new and existing accounts.
- Identify business opportunities and enhance client relationships to support 120VC’s growth.
Qualifications for 120VC Program Manager – Associate Practice Lead
Experience
- 8–10 years in program management, overseeing interdependent projects aligned with strategic objectives.
- Proven success leading Project Leaders and delivering measurable organizational outcomes.
- Prior experience in management consulting, ideally with a firm such as Accenture, Deloitte, or another leader in strategy, transformation, and operational excellence.
Leadership Skills
- Skilled in mentoring and developing high-performing Project Leaders.
- Strong ability to foster trust, collaboration, and accountability within team environments.
Strategic and Operational Proficiency
- Expertise in managing program-level resources, risks, and dependencies.
- Proficient in tracking performance metrics and ensuring alignment with budgets and goals.
- Communication and Relationship Management
- Excellent communicator with experience influencing stakeholders and building client trust.
- Proven ability to present program updates and outcomes to executive leadership.
Professional Attributes
- Committed to enriching 120VC’s team-focused culture by emphasizing collaboration, assistance, and shared knowledge.
- Results-driven, organized, and adaptable, with a focus on measurable outcomes and continuous improvement.
Equal Opportunity Statement
It is the policy of 120VC not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
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