Information Technology Specialist
3 days ago
Our client a growing, MSP, is seeking an experienced IT Support Technician II who will deliver prompt and valuable technical support for computer systems. In this role, you will address Level II technical inquiries and provide knowledgeable resolutions. The ideal IT Support Technician will possess robust technical expertise and excel in effective communication, ensuring a comprehensive grasp of issues and clear explanations of the solutions. This position requires a customer-centric approach and ability to demonstrate patience in addressing challenging customer service concerns.
Responsibilities:
- Serve as the first point of contact for customers seeking technical assistance over the phone, Email or the ticketing system and triage issues as required.
- Troubleshoot and resolve Tier 2 client hardware and software related issues in a timely manner ensuring complete client satisfaction.
- Process onboarding and offboarding of employees across entire client base.
- Identify recurring issues and develop solutions including impact analysis.
- Ability to solve issues from the office utilizing company RMM tool.
- Document solutions and process for resolution in ticketing system.
Required Qualifications:
- 2-3 Years of Experience in a Service Desk Role
- CompTIA A+ certification or equivalent with desire to enhance knowledge.
- Experience working with enterprise E-mail solutions such as Office 365, G-Suite and Exchange along with ability to integrate them on mobile devices.
- Ability to diagnose and resolve workstation issues of any type.
- Excellent communication skills and the ability to fully document interactions.
- Customer-oriented and ability to work under pressure.
- Install, Configure and Troubleshoot PC, MAC and Mobile device hardware and OS related issues.
- Ability to troubleshoot and deploy enterprise printers including multifunctional devices.
- Appropriate knowledge of Microsoft Server, Active Directory, Networking and Infrastructure for solving intermediate level issues
- Additional duties as assigned.
Schedule:
- 8 hour shift - Monday to Friday 8:00am – 5:00pm Onsite
-
Information Technology/Information Assurance
4 weeks ago
Fort Walton Beach, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:Information Assurance, Information Security, Information SystemsCertifications:Experience:8 + years of related...
-
Project Manager, Information Technology
1 day ago
Fort Walton Beach, United States General Dynamics Information Technology Full timeYOUR IMPACT:Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defenses mission to keep our country safe and secure. JOB DESCRIPTION - The IT Enterprise Project Manager's prim Information Technology, Project Manager, Technology, Enterprise, Manager, Project Management
-
Information Technology Support Specialist
3 days ago
Deerfield Beach, United States Insight Global Full timePosition: It Support SpecialistOpenings: 1Duration: 6 Month Contract to HireLocation: Deerfield Beach, FLHours: 8:30am-5:30pm - 1 hour for lunchInterview Process: one and done virtualRequired Skills and Experience · 3-5 years of experience as an IT support specialist.· An associate's degree or higher in computer science, information technology, or similar...
-
Information Technology Specialist
5 days ago
Boynton Beach, Florida, United States Early Learning Coalition of Palm Beach County Full timeJob SummaryThe Early Learning Coalition of Palm Beach County is seeking a highly skilled Information Technology Specialist to provide technical support and maintain the organization's IT infrastructure.Key Responsibilities:Provide direct user support to employees, including hardware and software installation, troubleshooting, and maintenance.Install and...
-
Information Technology Support Specialist
3 days ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
3 days ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
3 days ago
deerfield beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
9 hours ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
3 days ago
Deerfield Beach, United States Insight Global Full timePosition: IT Support SpecialistLocation: Deerfield Beach, FL 33442Duration: 6-month contract-to-hireRequired Skills & Experience · 3-5 years of experience as an IT support specialist. · An associate's degree or higher in computer science, information technology, or similar OR equivalent years of experience · In-depth knowledge of computer hardware,...
-
Information Technology Support Specialist
3 days ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
22 hours ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Specialist
4 weeks ago
Newport Beach, California, United States Workway Full timeWorkway BancForce is a leading national staffing agency dedicated to connecting skilled job seekers with direct hire, temp-to-hire, and temporary roles across various specialized sectors. Our focus is on a candidate-centric approach to help individuals discover their next career path. We are currently seeking an Information Technology Specialist to undertake...
-
Information Technology Specialist
2 days ago
Huntington Beach, United States Frederick Fox Full timeOur client a growing, MSP, is seeking an experienced IT Support Technician II who will deliver prompt and valuable technical support for computer systems. In this role, you will address Level II technical inquiries and provide knowledgeable resolutions. The ideal IT Support Technician will possess robust technical expertise and excel in effective...
-
Information System Security Specialist
6 days ago
Virginia Beach, Virginia, United States Imagine One Technology Full timeJob Title: Information System Security SpecialistImagine One Technology is seeking highly skilled Information System Security Specialists to support the U.S. Navy at Naval Surface Warfare Center Dahlgren Division (NSWCDD). As a key member of our team, you will provide research and engineering services for Navy Surface Tactical...
-
Information System Security Specialist
13 hours ago
Virginia Beach, Virginia, United States Imagine One Technology Full timeJob Title: Information System Security SpecialistImagine One Technology & Management, Ltd. is seeking highly skilled Information System Security Specialists to support the U.S. Navy at Naval Surface Warfare Center Dahlgren Division (NSWCDD). As a key member of our team, you will provide research and engineering services for Navy Surface Tactical...
-
Information Processing Specialist
3 weeks ago
Virginia Beach, Virginia, United States Advanced Technology Leaders Inc Full timeJob OverviewRole: Data Entry SpecialistBecome a vital member of Advanced Technology Leaders Inc as a Data Entry Specialist. This position entails the meticulous compilation of information, assisting in the preparation of reports, addressing inquiries, and ensuring the timely completion of assigned tasks.Key Responsibilities:Accurately gather and enter data...
-
Information Systems Security Manager
2 days ago
Fort Walton Beach, Florida, United States General Dynamics Information Technology Full timeJob SummaryWe are seeking an experienced Information Systems Security Manager to join our team at General Dynamics Information Technology. As a key member of our cybersecurity team, you will be responsible for ensuring the security and integrity of our information systems and networks.Key ResponsibilitiesDevelop and implement information system security...
-
IT/IA Specialist III
2 weeks ago
Fort Walton Beach, Florida, United States General Dynamics Information Technology Full timeAbout the RoleWe are seeking a highly skilled IT/IA Specialist III to join our team at General Dynamics Information Technology. As an IT/IA Specialist III, you will play a critical role in ensuring the security and integrity of our clients' information systems.Key ResponsibilitiesEstablish and maintain complex operational software configuration controls and...
-
Information System Security Specialist
2 weeks ago
Virginia Beach, Virginia, United States Imagine One Technology Full time{"title": "Job Opportunity", "content": "Job OpportunityImagine One Technology & Management, Ltd. is seeking highly skilled professionals to support the U.S. Navy at Naval Surface Warfare Center Dahlgren Division (NSWCDD). We are looking for experienced Information System Security Specialists to provide research and engineering services for Navy Surface...
-
Business Process Optimization Specialist
2 weeks ago
Virginia Beach, Virginia, United States General Dynamics Information Technology Full timeJob DescriptionJob Title: Business Process Optimization SpecialistJob Summary:We are seeking a highly skilled Business Process Optimization Specialist to join our team at General Dynamics Information Technology. As a Business Process Optimization Specialist, you will play a critical role in supporting our clients by streamlining and expediting the software...