RMA Logistics Analyst

2 weeks ago


Durham, United States Intelliswift Software Full time

Job Title: RMA Logistics Analyst

Duration: 13+ Months

Location: Durham, NC/Remote

Pay Rate: $35.31 - $ 35.81/hr.


Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.


Job Description:


We are looking for a results-oriented Service Logistics ERP specialist to assist with the successful integrate of a new ERP software. You will be collaborating with team members, managers, and senior managers within the Global Service Logistics organization to determine specifically within the 3PL RMA and Inventory Management function which business processes need optimization and performance enhancements within the existing IT systems as we evolve to a new ERP. Ensuring the deployment and implementation of the new ERP solution is a critical success factor for this role.


The successful candidate will have…


  • Experience working with Service Logistics and/or Customer Service – experience with RMA part replacement and inventory planning systems is preferred
  • Participate in cross-functional teams to support ERP implantation planning, where relationship development is key.
  • Knowledge of Distribution Requirements / Service Part Planning applications such as Baxter Planning
  • Knowledge of ERP development tools and business processes a plus
  • Ability to manage multiple ongoing projects and day to day activities in a fast-paced environment
  • A background in business administration, project management, or a related field will be advantageous.
  • At least 2 years' experience as an ERP specialist in a related industry
  • A bachelor’s degree or equivalent experience in a Logistics/Inventory Management environment.
  • Experience of SAP CRM, Baxter Planning and Oracle ERP is desirable.
  • Proficient skills in Microsoft Office, particularly Excel


Required Skills: 3PL, RMA, Reverse Logistics, ERP.


Equal Employment Opportunity Statement

Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.


Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department


Other Employment Statements

Intelliswift participates in the E-Verify program.


Learn More

For information on Intelliswift Software, Inc., visit our website at www.intelliswift.com.


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