Universal Banker

Are you ready to take your career to new heights? We are looking for passionate individuals to join our team as an IT Manager, where you can make a real impact and grow alongside a financial institution that values your dedication.

At Carver Financial Corporation, our vision is financial freedom for all. As the bank holding company for Alamerica Bank (Birmingham, AL), Carver State Bank (Savannah, GA), and Carver Development CDE (Savannah, GA) we seek candidates who embrace diversity, equity and inclusion in the workplace. That all begins with outstanding talent. So come and help us continue to provide our customers with the building blocks of financial freedom

As a Universal Banker with Carver State Bank (Savannah, GA), your role is responsible for serving as a consultant to customers by conducting customer financial profiles, identifying customer needs, cross-selling, and up-selling opportunities. The position seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the banking center. To support customer and team needs, this position serves as both a Teller and Personal Banker.

The essential functions of this position will be expected, on a regular basis, to:

Relationship and Business Development: 

·      Open new accounts, including compiling and preparing new account paperwork and applications. 

·      Identify the unmet needs of current and potential customers and offer appropriate products and services. 

·      Promote and provide information to customers on new and enhanced products, services, promotions, contests, etc. 

·      Promote and cross-sell exciting products and services to current and potential customers to include joint calls with other departments. 

·      Participate in community events and develop business opportunities. 

Customer Service: 

·      Assist customer inquiries and requests regarding current accounts. 

·      Identify and inform customers of account status discrepancies and disputes and provide options to resolve. 

·      Receive and process loan payments, record and issue transaction receipt. 

·      Receive cash and checks for deposit, verify proper endorsement, confirm deposit slip accuracy, record and issue transaction receipt.

·      Process cash withdrawals from savings and checking accounts, verify signatures and account balances, examine all checks, bonds, money orders, and savings withdrawals to determine negotiability, record and issue transaction receipt. 

·      Answer and assist incoming callers with questions and requests; route callers appropriately. 

·      Receive incoming bank visitors and assist in directing them appropriately. 

·      Process basic IRA transactions. 

·      Follow-up on centralized pending file items. 

Branch Operations: 

·      Conduct all work in accordance with bank policies and procedures and regulatory standards to ensure safety and soundness. 

·      Balance and replenish cash in ATM. 

·      Weekly cash ordering. 

·      Receive, count, and balance working cash at beginning and end of each shift. 

·      Sort and distribute work from other offices, process mail and night depository transactions. 

·      Operate computer, telephone, copier, coin machine and other bank equipment. 

To thrive, you should have:

·      High school diploma or equivalent education. 

·      Two years of teller or cash handling or client service experience.

·      Six months of client relationship building or sales experience.

Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.

·      Ability to master personal computer (PC) keyboard and software skills necessary for branch automation.

·      Ability to multi-task under time constraints.

·      Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

·      Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.

·      Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Preferred Qualifications:

·      One year of client relationship building or sales experience.

·      Knowledge of advanced or complex branch transactions, risk management and loss prevention.

·      Experience with sourcing and prospecting for new clients and client relationship building

General understanding of bank operations, policies and procedures.

Best-in-Class Benefits and Perks:

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided.
• Robust retirement planning: 401(k) plan available.
• Financial security: Life and disability insurance for added protection.
• Flexible financial options: Health savings and flexible spending accounts offered.
• Well-being and work-life balance: Paid time off and holidays and flexible schedules.

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

Ready To Elevate Your Career?

Join us in reshaping the future of banking as a Universal Banker at Carver State Bank. Apply now and be part of a legacy of excellence and innovation Please send your resume to careers@carverstatebank.com.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.