Licensed Residential HVAC Supervisor
4 weeks ago
Position Overview:
The Licensed Residential HVAC Supervisor is responsible for overseeing and coordinating all aspects of residential heating, ventilation, and air conditioning (HVAC) projects within a designated area or region. This role involves leading a team of HVAC technicians, ensuring compliance with industry regulations and standards, managing project timelines and budgets, and maintaining high-quality service delivery to residential clients.
Key Responsibilities:
Team Leadership:
-Lead, motivate, and supervise a team of licensed HVAC technicians.
-Provide guidance, training, and support to ensure team members perform effectively and efficiently.
-Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement.
Project Management:
-Plan, organize, and prioritize HVAC installation, maintenance, and repair projects according to client needs and company objectives.
-Coordinate scheduling of technicians, equipment, and materials to meet project deadlines and budgets.
-Monitor project progress, identify potential issues or delays, and implement corrective actions as needed to ensure successful project completion.
Compliance and Quality Assurance:
-Ensure all HVAC installations, repairs, and maintenance activities comply with relevant codes, regulations, and safety standards.
-Conduct regular quality inspections to verify workmanship and adherence to specifications.
-Address any non-compliance issues promptly and implement measures to prevent recurrence.
Customer Service:
-Serve as a primary point of contact for residential clients, addressing inquiries, resolving complaints, and ensuring overall customer satisfaction.
-Collaborate with sales and customer service teams to identify opportunities for upselling or cross-selling HVAC products and services.
Technical Expertise:
-Stay updated on industry trends, advancements, and best practices in residential HVAC systems.
-Provide technical support and guidance to technicians on complex installation, troubleshooting, and repair tasks.
-Continuously assess and improve technical skills and knowledge through training and professional development opportunities.
Documentation and Reporting:
-Maintain accurate records of project details, including work orders, invoices, and equipment specifications.
-Prepare regular reports on project status, budget variances, resource utilization, and customer feedback for management review.
Qualifications:
-Bachelor's degree in HVAC technology, mechanical engineering, or a related field (preferred).
-Valid NC HVAC contractor license or certification required.
-Proven experience (5+ years) in residential HVAC installation, maintenance, and repair, with at least 2 years in a supervisory or managerial role.
-Strong leadership, communication, and interpersonal skills.
-Excellent problem-solving abilities and attention to detail.
-Proficiency in using HVAC diagnostic tools and software.
-Willingness to undergo background checks and drug screenings as required
-Flexibility to work evenings, weekends, and overtime as needed.
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