Technical Analyst

4 weeks ago


Wayne, United States Insight Global Full time

A large Life Sciences Technology client is seeking a Technical Analyst to join their Patient Clean Room project team. This project uses AI/Advanced Analytics to utilize and understand patient data for pharmaceutical clients. The primary responsibilities for this role include evaluating reported issues, categorizing and triaging them, and assigning tasks as appropriate teams. The role involves monitoring job flows, triaging failures, fixing and restarting jobs, or escalating them to the next level of support when necessary. Depending on access levels, initiating data investigations may also be required. The candidate will be responsible for updating, routing, and closing tickets, as well as communicating ticket status to the Delivery Lead. Additionally, the role includes leading and coordinating routine evaluations and discussions on the ticket queue and associated reporting.


Compensation:

$30/hr to $35/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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