“AVD (Azure Virtual Desktop) Engineer/SME”

2 months ago

Raleigh, United States Pyramid Consulting, Inc Full time

Immediate need for a talented “AVD (Azure Virtual Desktop) Engineer/SME”. This is a Fulltime opportunity with long-term potential and is located in Raleigh, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.


Job ID: 24-44689


Pay Range: $85k - $97k/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Responsibilities:


  • Maintain multiple customer environments.
  • Work a minimum of 40 hours a week.
  • Update and Manage ticket backlog based on internal policies.
  • Crisis Management - Identify any high-priority issues and escalate them to the next level.
  • Provide Customer-First experience while utilizing phone calls, emails, and the ticketing system to manage cases.
  • Work cohesively with a team as well as all divisions of the company. Customer-first approach.
  • Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers.
  • Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction.
  • Be able to independently research and learn new material/ concepts, then share the latest knowledge with the team.
  • Be able to listen to, accept, and accurately follow directions from senior engineers.
  • Be able to interface with Vendors to achieve resolutions for the customer.
  • Be able to upkeep various spreadsheets accurately.
  • Assist with creating, reviewing, and updating internal Knowledge Base Articles.
  • Provide technical guidance to CSE1s and technicians.
  • Provide training to technicians on VDI technologies and procedures.
  • Provide technical reviews for RFCs to other engineers on the team.
  • Ensure the client(s) environment is fully patched and running compatible components. (OS, Apps, Vmware Tools, etc.)
  • Update Customer environments to newer Long Term Stable Releases (LTSR), Cumulative Updates (CU), and apply security patches.
  • Be able to receive, understand, and implement advanced technical procedures: Troubleshoot and document.
  • Interface with adjacent teams to provide advanced and unique solutions.


Key Requirements and Technology Experience:


  • High School Diploma/GED and 7 years’ experience in a related field.
  • The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience;
  • 9 years’ experience in a related field
  • Excellent troubleshooting methodology.
  • Excellent communication, presentation, writing, and editorial abilities.
  • Excellent organizational and time management skills.
  • Flexibility to work alternative days and shifts as needed.
  • Manage VDI environments
  • Experience with: Citrix, AVD, Horizon, RDS; AVD expertise is a priority for this role
  • Willingness to work on a 24x7 on-call rotation schedule.
  • AZ-900
  • AZ-104
  • AZ-140
  • Advanced Windows management
  • Active Directory - Server roles (installation, configuration, and management), Object management, Group management, GPOs, DNS, DHCP, Replication, IIS, FSMO.
  • OS Optimization.
  • Server Optimization - Performance Monitoring, investigation, and remediation -> Memory, CPU, Disk, I/O, AV management, scheduled maintenance, etc.
  • GPO Optimization.
  • Log analysis.
  • Intermediate Citrix (XenApp) LTSR 1912, 2203
  • PVS, Storefront, Director, Session Host, Base Image, NetScaler, UPM, Citrix Policies.
  • Log analysis
  • Advanced RDS
  • RDS Gateway, Certificates, Hosts, etc.)
  • Ability to manage, renew, monitor, & and configure Certificates on multiple platforms.
  • Understanding of Cybersecurity concepts - CVE remediation, environment hardening, etc.
  • Nerdio Certification
  • Citrix Certified Associate (CCA)
  • Legacy Windows OS experience, management, and troubleshooting - 2008, 2012/R2.
  • Advanced Virtualization: VMware ESXi, VMware vSphere, VMware vCenter, VMware vCloud.
  • Experience with N-able Management.
  • Good understanding of parallel technologies.
  • Networking- Fortigate, VPN (Layer 1 and Layer 2), VeloCloud, Firewall.
  • Microsoft services - Outlook/ Exchange, Azure AD.
  • MFA/2FA: Duo, Azure MFA, Workspace One, OneLogin.
  • Veeam Back up and Restoration - Veam Self Service portal, VBR.


Our client is a leading Auto Industry, and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

  • “AVD (Azure Virtual Desktop) Engineer/SME”

    4 weeks ago

    raleigh, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented “AVD (Azure Virtual Desktop) Engineer/SME”. This is a Fulltime opportunity with long-term potential and is located in Raleigh, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.Job ID: 24-44689Pay Range: $85k - $97k/annum. Employee benefits include, but are not limited to, health...

  • “AVD (Azure Virtual Desktop) Engineer/SME”

    2 weeks ago

    raleigh, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented “AVD (Azure Virtual Desktop) Engineer/SME”. This is a Fulltime opportunity with long-term potential and is located in Raleigh, NC(Remote). Please review the job description below and contact me ASAP if you are interested.Job ID: 24-44689Pay Range: $95k - $116k/annum. Employee benefits include, but are not limited to, health...

  • “AVD (Azure Virtual Desktop) Engineer/SME”

    1 month ago

    raleigh, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented “AVD (Azure Virtual Desktop) Engineer/SME”. This is a Fulltime opportunity with long-term potential and is located in Raleigh, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.Job ID: 24-44689Pay Range: $85k - $97k/annum. Employee benefits include, but are not limited to, health...

  • “AVD (Azure Virtual Desktop) Engineer/SME”

    3 weeks ago

    Raleigh, NC, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented “AVD (Azure Virtual Desktop) Engineer/SME”. This is a Fulltime opportunity with long-term potential and is located in Raleigh, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.Job ID: 24-44689Pay Range: $85k - $97k/annum. Employee benefits include, but are not limited to, health...

  • Azure Virtual Desktop Engineer/Technical Specialist

    4 weeks ago

    Raleigh, North Carolina, United States Pyramid Consulting, Inc Full time

    Our client, a leading Auto Industry company, is seeking a skilled Azure Virtual Desktop Engineer/SME to fill this and other similar fulltime positions. The ideal candidate will have a strong technical background, excellent troubleshooting methodology, and the ability to work independently in a fast-paced environment.**Job Summary:**We are looking for a...

  • Azure Engineer

    8 hours ago

    Raleigh, United States TEKsystems Full time

    *Description:* Medical company is looking to hire an Azure Engineer. The company is going through IT modernization which includes provisioning cloud infrastructure and migrating on-prem data center into Azure. This role will assist in hosting applications, deploying IAC and automation, and designing cloud solutions using Azure resources. *Desired Skills* *...

  • Azure Cloud Engineer

    6 days ago

    Raleigh, United States Surya Technologies, Inc. Full time

    Job DescriptionJob DescriptionSurya is looking for an Azure Cloud Engineer to join our rapidly evolving Global Infrastructure team. This is a key role in cloud operations to support day to day activities of azure cloud. You will be primarily focusing on daily administration tasks, application migration activities and responding to any failures / alerts.This...

  • Azure Cloud Engineer

    2 months ago

    Raleigh, United States Surya Technologies, Inc. Full time

    Job DescriptionJob DescriptionSurya is looking for an Azure Cloud Engineer to join our rapidly evolving Global Infrastructure team. This is a key role in cloud operations to support day to day activities of azure cloud. You will be primarily focusing on daily administration tasks, application migration activities and responding to any failures / alerts.This...

  • Senior Azure DevOps Engineer

    6 days ago

    Raleigh, North Carolina, United States Phaxis - Technology Full time

    Job Title: Senior Azure DevOps EngineerJob Summary:We are seeking a highly skilled Senior Azure DevOps Engineer to join our team at Phaxis - Technology. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining our Azure cloud infrastructure and DevOps processes.Key Responsibilities:Design and implement...

  • Systems Engineer

    2 weeks ago

    Raleigh, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are on the lookout for a Systems Engineer to join our team. The position involves the design and implementation of Microsoft solutions, the maintenance of physical server infrastructure, and the execution of backup solutions and disaster recovery. This is an employee opportunity that will work on-site in our Raleigh...

  • Cloud Support Engineer III, VDI

    2 months ago

    Raleigh, United States Cox Communications Full time

    RapidScale is one of the fastest-growing Cloud Computing companies in the industry. Based in Raleigh, NC, the company has a solid record of delivering world-class products and services to our customers throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for...

  • Azure Databricks Engineer

    2 weeks ago

    Raleigh, United States BCforward Full time

    Azure Databricks EngineerBCforward is currently seeking a highly motivated Azure Databricks Engineer for an opportunity in Raleigh, NC 27610Position Title: Azure Databricks EngineerLocation: Raleigh, NC 27610Anticipated Start Date: 1-2 weeksPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed...

  • Senior Azure IAM Engineer

    4 weeks ago

    raleigh, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Senior Azure IAM Engineer. This is a 12+ Months contract opportunity with long-term potential and is located in Raleigh-NC, Charlotte-NC, Atlanta-GA(Remote).Please review the job description below and contact me ASAP if you are interested.Job ID: 24-45256Pay Range: $95 - $99/hour. Employee benefits include, but are not limited...

  • Senior Azure IAM Engineer

    1 month ago

    raleigh, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Senior Azure IAM Engineer. This is a 12+ Months contract opportunity with long-term potential and is located in Raleigh-NC, Charlotte-NC, Atlanta-GA(Remote).Please review the job description below and contact me ASAP if you are interested.Job ID: 24-45256Pay Range: $95 - $99/hour. Employee benefits include, but are not limited...

  • Senior Azure IAM Engineer

    2 months ago

    Raleigh, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Senior Azure IAM Engineer. This is a 12+ Months contract opportunity with long-term potential and is located in Raleigh-NC, Charlotte-NC, Atlanta-GA(Remote).Please review the job description below and contact me ASAP if you are interested.Job ID: 24-45256Pay Range: $95 - $99/hour. Employee benefits include, but are not limited...

  • Azure Cloud Architect

    1 week ago

    Raleigh, United States Maintec Technologies Full time

    Role: - Azure Cloud Architect Start Date: 06/24/2024 End Date: 06/23/2025 Location: Raleigh, NC Interview type: Webcam Interview Only Complete Description: The Azure Cloud Architect will be a support person to Infrastructure to assist with setting up Azure in a way that will benefit DEQ. The Department of Environment Quality works with the Department of...

  • Azure Data Engineer

    6 months ago

    Raleigh, United States Focused HR Solutions Full time

    This position is 100% on-site in Raleigh, NC.  In-Person Interview REQUIRED on 1st round. Our direct client has an opening for a Azure Data Engineer position # 730992. This position is for 4+ months, with option of extension, and will be worked 100% on-site in Raleigh, NC. If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY...

  • Azure Databricks Engineer NC

    7 days ago

    raleigh, United States BCforward Full time

    Azure Databricks EngineerBCforward is currently seeking a highly motivated Azure Databricks Engineer for an opportunity in Raleigh, NC 27610Position Title: Azure Databricks EngineerLocation: Raleigh, NC 27610Anticipated Start Date: 1-2 weeksPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed...

  • Azure Snowflake Data Engineer

    2 weeks ago

    raleigh, United States Infosys Full time

    Infosys is seeking an Azure and Snowflake Data Engineer. In this role, you will enable digital transformation for our clients in a global delivery model, research on technologies independently, recommend appropriate solutions and contribute to technology-specific best practices and standards. You will be responsible to interface with key stakeholders and...

  • Azure Snowflake Data Engineer

    2 weeks ago

    Raleigh, United States Infosys Full time

    Infosys is seeking an Azure and Snowflake Data Engineer. In this role, you will enable digital transformation for our clients in a global delivery model, research on technologies independently, recommend appropriate solutions and contribute to technology-specific best practices and standards. You will be responsible to interface with key stakeholders and...