Hospitality Trainer

The RI Hospitality Association is seeking a bilingual (English/Spanish) hospitality trainer to help grow the future generation of hospitality professionals by delivering industry certification courses and promoting career growth opportunities.

Required Skills & Abilities:

• Preferred Bachelor of Science Degree or equivalent experience in food service or lodging industry.
• Must be able to earn ServSafe® Food Safety Instructor status under the RI Department of Health and the National Restaurant Association requirements.
• Bilingual English/Spanish required.
• Excellent verbal and written communication skills.
• Organized and detail-orientated with strong ability to manage multiple projects.
• Works well independently but also as part of a team.
• Confidence and ability to influence others, facilitate processes, and coach/advise managers and employees.
• Understands the need for documentation and accountability.
• Committed to the ideals of workforce development.
• Ability to build relationships using tact and professionalism.
• Must have access to a vehicle for in-state travel.

Specific Responsibilities:

• Deliver effective and efficient instruction and hands-on training to the hospitality workforce.
• Enhance training resources, multimedia visual aids, and other educational materials.
• Develop content and training materials for Spanish-speaking hospitality sector.
• Provide Kitchen Audits and written Food Safety Plans for Spanish market.
• Hospitality Training Academy programs including but not limited to:

Apprenticeship

Boost Your Service Game

Coaching for Managers

ServSafe® Food Safety

ServSafe Food Handler®

ServSafe® Allergens

ServSafe® Alcohol

Guest Service Gold®

Kitchen Audits / Written Food Safety Plans

Customer Service

Communications

• Manage all student data analysis and statistical reporting for training participants.
• Remain knowledgeable and educated on the Rhode Island Food Code.
• Monitor and utilize Department of Health Food Code Violation Reports to promote and increase Food Safety Training attendees, Food Audits, and Written Food Plans.
• Provide written translation from English to Spanish for email newsletters, social media channels, and website.
• Collaborate with local community organizations and state departments to service the workforce pipeline. Examples of organizations include Community Action Programs, Foster Forward, Genesis Center, Junior Achievement of RI.