Network Operations Center

1 month ago


Louisville, United States Brooksource Full time

Job Title: NOC/SOC Analyst


Location : Louisville, KY (on-site downtown)


Shift: 3rd shift (6 pm to 6 am ET) 3 days a week


Our client is looking for an individual who is interested in growing their career in the cybersecurity field. The team is broken down by Tier I (3 individuals) and Tier II (3 individuals). Through this program you will work alongside your peers to resolve tickets ranging in complexity from password resets to threat remediation. This role will require a high attention to detail and ability to understand and apply practical security concepts.


Job Requirements:

  • Minimum of 1 year of hands-on support in a NOC, SOC, or Service Desk environment.
  • Network+ or Security+ preferred.
  • Working night and weekend shifts
  • Understanding, resolving, and escalating a wide variety of support tickets
  • Critical thinking skills, specifically of security principles and real-life application of those principles
  • Resets
  • Phishing emails, scams, etc.
  • Understanding of Hardware, software, and network support
  • PC’s
  • Hardware components & Software
  • Machines and Programs
  • Mentality
  • Working with tools such as: IPAM/DHCP, Nagios, SDP, and Slack
  • Directory, Ticketing Systems



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