Open Enrollment Event Coordinator

4 weeks ago


Mason, United States Bernard Nickels & Associates Full time

Must be in the office 2 days weekly

Location: Mason, OH

Contract


MAJOR DUTIES AND RESPONSIBILITIES:

Supports the Client Outreach process and program, including open enrollments and health fairs. Coordinates event staffing through MVC Captains and Regional Captains (approximately 50 Captains & 2 Regional Captains). Day to day contact for MVC Captains with regard to work assignments and schedule conflict resolution. Client contact for individual and multi- site (up to 5) Events. Ensures accurate execution of the daily Event orders and addresses issues as they arise. Responsible for ensuring that the member materials process complies with underwriter requirements and standards of administration and results in accurate and timely order fulfillment. Responsible for identifying/researching issues, working them to resolution, and communicating results to management. Prepares client member materials with accuracy. Provides fulfillment of orders within defined standards of administration and properly sets expectation with internal clients regarding timelines and deliverables.



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