End User Computing Architect On-Site

4 weeks ago

Cortland, United States HTC Global Services Full time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.


At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.


Job Description


This will manage 3 to 5 Technicians


Position Description


Lead the selection and efficient and effective management of the company’s global end user computing platforms. This includes developing and maintaining a single consistent OS image globally and troubleshooting and resolving any issues on any deployed end-user computing platforms. Much like a business analyst, this role has responsibility for working with business clients to elicit and document requirements used to select new and modify/improve existing end-user computing platforms to include both hardware and software. This role also has responsibility for quantifying and selecting a standard set of end-user computing devices including workstations, monitors, input devices, printers, tablets, and any other types of end-user computing connected devices.


Skills Required:


  • Experience specifying, troubleshooting, and maintaining Microsoft compatible end-user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 7.
  • Experience creating, troubleshooting, and maintaining a single global Microsoft operating system end-user computing Gold Image, including all necessary device drivers and enterprise software.
  • Experience troubleshooting software related issues on the Microsoft PC operating systems including Windows 10 and Windows 7.
  • Experience using Microsoft tools to troubleshoot, isolate and resolve issues on end-user computing devices, including identifying and eliminating malware.
  • Experience deploying and maintaining hardware, software, software updates and operating system images in a global environment using Microsoft System Center Configuration Manager (SCCM), Manage Engine, or other deployment tool.
  • Windows scripting knowledge and experience using recent versions of Microsoft PowerShell and/or Visual Studio.
  • Experience with various Intel based computing systems including desktop, laptop, and tablet hardware.
  • Basic understanding of multiple processor server systems, RAID hardware, SCSI attached, and large storage solutions.
  • Basic understanding of LAN/WAN network infrastructure technologies.
  • Basic understanding of security technologies including firewalls, antivirus, spyware, SPAM management, and VPN.



Shaping careers since 1990 - our long tenured employees are a testimony of the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.

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