Physical Therapy Receptionist

3 weeks ago


Buffalo Grove, United States Cadence Physical Therapy Co Full time

Cadence Physical Therapy Co in Buffalo Grove, IL, is actively seeking a dedicated full-time Patient Care Coordinator / Receptionist to join our expanding outpatient physical therapy practice.


At Cadence Physical Therapy Co, patient care is our top priority, and we're in search of someone who is deeply committed to aiding others and fostering a strong sense of community. The ideal candidate will possess a friendly, outgoing personality, excel in multitasking, have exceptional organizational skills, and the ability to collaborate effectively within a team.


Job responsibilities will include:


  • Greeting and welcoming patients upon their arrival
  • Managing phone calls
  • Scheduling appointments for patients
  • Ensuring patient adherence to scheduled appointments.
  • Collecting payments from patients
  • Overseeing our call log
  • Handling new patient intake and communication
  • Preparing weekly reports
  • Keeping the front office and waiting area tidy
  • Explaining benefits to newly evaluated patients
  • Assisting patients through the sales process to ensure they are fully signed up for care
  • Scheduling follow-up appointments post-evaluation
  • Managing patient billing, including accurate collection of patient dues
  • Performing data entry tasks with proficiency in Microsoft Office Products and basic data entry skills
  • Filing insurance claims

The successful candidate will exhibit a pleasant demeanor, a positive and forward-thinking attitude, the ability to work harmoniously as part of a team, superior organization and multitasking abilities, and a commitment to securing a long-term role within our company, aspiring to grow alongside us. Above all, dedication to assisting patients in accessing the care they need is crucial.


This is a full-time, salaried position offering additional benefits. It requires availability for 8-hour workdays. Our operating hours are Monday, Wednesday, and Friday from 8:00am to 4:30 pm and Tuesday / Thursday from 10:00 am to 6:30 pm.


If you are confident that you're the ideal candidate for this role and are eager to learn more about what this position entails, please respond to this posting with your resume. We will follow up with the next steps and further instructions.



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