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Billing and Collections Manager

3 months ago

Irvine, United States Brightpath Associates LLC Full time

Job Description

We are seeks an experienced and dedicated Billing and Collections Manager to join our team. The ideal candidate will have experience managing the Billing and Collections Department for a Home Infusion company, with Home Health experience being a plus. This role requires a strong background in billing and collections processes, software proficiency, and a proven track record of implementing and managing process improvements. Position is eligible for bonus after probationary period.

Hours: Monday to Friday, with occasional weekends. (position is exempt)

Key Responsibilities:

  • Oversee the billing and collections operations, ensuring timely and accurate processing of claims and payments.
  • Utilize software such as Waystar, Change Healthcare, Office Ally, and CareTend to manage billing and collections.
  • Implement and manage process improvements to enhance efficiency and accuracy in billing and collections.
  • Develop and conduct training programs for staff to ensure compliance with billing and collections procedures.
  • Establish and monitor OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators) to measure and improve team performance.
  • Conduct quality assurance (QA) reviews to maintain high standards of billing and collections practices.
  • Collaborate with other departments to resolve billing and collections issues and improve overall workflow.
  • Attendance and reliability (availability and follow through) are a must as the Manager must lead by example.

Qualifications:

  • Minimum of 5 years of reimbursement management experience (at the Manager or above level) with a Home Infusion company; Home Health experience is a plus.
  • Proficiency in Waystar, Change Healthcare, Office Ally, and CareTen software.
  • Strong experience in implementing and managing process improvements, training programs, OKRs, KPIs, and QA processes.
  • Excellent organizational and leadership skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.

Family owned, room for growth, rewarding, fun and supportive atmosphere.