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Site Manager

3 months ago


Brownsburg, United States Postal Center International® | PCI® Full time

Job Summary:

The Site Manager will directly and indirectly manage an hourly workforce of +85 employees with assistance from the supervisory staff and team leads. The Site Manager will report directly to the Associate Director. Functions include but are not limited to staff management, daily operations planning, sort configuration optimization, operational metric reporting, and liaison between operation and Logistics transportation and USPS departments.


Note: The training for this position will take place in our Headquarters in Weston, FL. Candidates must be willing to travel to FL for the duration of the training (About 4 weeks). The company will cover the following expenses: airfare, hotel, car rental, food, per our business travel policy.


Duties / Responsibilities:

  • Responsible for all further processed operation which includes production, scheduling and to ensure compliance with the company’s standards and regulatory requirements.
  • Ability to build a solid team of Powerhouse associates. Must be able to interview, hire, train and develop associates to reach their maximum career potential.
  • Evaluate hiring needs and coordinate staffing issues to ensure maximum productivity.
  • Understand and optimize labor distribution; maintain and manage weekly staffing levels and schedule efficiently.
  • Work closely with the Logistics Manager to promote clear communication and ensure smooth pick-ups and deliveries.
  • Proactive and initiative contact with supervisors to discuss solutions to possible conflicts or challenges.
  • License and train employees on machinery
  • Mentoring and motivating team members, providing training and development to optimize their performance and personal growth.
  • Support positive employee engagement including valuing differences, fostering collaboration and being a champion of company policies and procedures, which support these goals.
  • Communicating performance goals, standards and expectations to team members, recognizing and rewarding individual and team accomplishments and counseling/disciplining performance problems.
  • Collect and report all daily operational metrics.
  • Ability to work with all levels of management and team members to resolve issues affecting the daily operations in an efficient and timely manner to obtain the optimum results possible.
  • Responsible for adhering to the safeguarding of PHI, HITECH, Data and Security in Operations and Associate team members.
  • Responsible for securing facility and daily close out procedures.
  • Responsible for complying with company social and sustainability values: clean and environmentally friendly workplace and products, encourage associate well-being and career development by providing engaged leadership and sharing available resources with associates.
  • Must be able to identify and address any maintenance or sanitation issue immediately.
  • All other job duties as assigned.


Required Skills and Competencies:

  • Must be able to efficiently work in a challenging fast paced environment with excellence demonstrating leadership ability to support the operations staff.
  • Strong attention to detail and ability to work quickly while maintaining a high priority to the safety of our workforce.
  • Ability to work flexible schedule depending on the operational needs.
  • Excellent verbal and written communications skills along with computer skills (MS Word and Excel).
  • Must be a team player with excellent people and organizational skills.
  • Must be able to motivate, coach, train, reward, and recognize employees.


Education and Experience

  • Associate’s Degree or Technical Degree is required.
  • 5 years of experience in Production Operations Management in the printing industry or similar.
  • Must be knowledgeable in OSHA and Fire safety regulations.
  • Demonstrated leadership abilities.


ABOUT PCI

Founded in 1984, Postal Center International (PCI) is a leading innovative mail, print, fulfillment, signs, promotional, packaging, and creative marketing solutions partner. With four decades of industry experience, PCI has built a strong team of subject-matter experts and a reputation for delivering client-centric, cutting-edge solutions nationwide. Our commitment to quality and client satisfaction drives everything we do, making PCI a trusted partner for reputable businesses in the marketplace. Our company’s family of brands employs over 560 associates across its headquarters in the Southeast (FL) and its facilities in the Southwest (TX), Northeast (NE), and Midwest (IN). Boasting a national footprint of over 600k square feet, PCI has annual sales of over $500 million. We proudly serve enterprise clients in diverse industries such as banking, finance, healthcare, insurance, hospitality, and government, ensuring top-tier solutions backed by extensive compliance, security, sustainability, and quality certifications. Yes, we are growing at the speed of business Join us, and let’s move brands forward together


WHY PCI

Joining PCI’s Powerhouse team means becoming part of not only a client-centric, but a people-centric company celebrated for its innovation, growth, and commitment to excellence. Our supportive teams and dynamic culture create an environment where everyone can thrive. Recognized for our culture, we not only lead in our industry but also invest in our people, making PCI a place where your career can advance. As a private- and minority-owned company, we pride ourselves on a diverse workforce that brings together a wealth of perspectives and talents, fostering a culture of collaboration and inclusivity. Our commitment to sustainability is evidenced by our Sustainability & Green Visionary Award, highlighting our dedication to green practices. At PCI, we offer stability and growth opportunities, ensuring our employees feel secure and valued. Our accolades, including the South Florida Business Journal’s Business of the Year Award and recognition on its Fastest Growing Companies List, reflect our thriving success and progressive work environment.


The statements above are intended to describe the general nature of the work and should not be construed as an exhaustive list of responsibilities, duties, and skills required to perform the role successfully.

Postal Center International and Original Impressions, LLC offer a comprehensive benefits package including competitive pay, health insurance, dental and vision insurance, short- and long-term disability benefits, paid time off (PTO) plus holidays and birthday day off, wellness policy, volunteering hours, opportunities for growth and development, and more. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.


Postal Center International and Original Impressions, LLC are equal opportunity employers that are committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Discrimination, harassment, and retaliation based on these factors are strictly prohibited in all aspects of employment.