Logistics Coordinator
2 weeks ago
Over 63 Years of Freight Forwarding Experience
Since 1961, Allstates WorldCargo has taken pride in ourselves as a team of professionals who, working together, have a common goal – the complete satisfaction of our customers. We are Allstates WorldCargo. Our spirit, attitude, and professionalism determine the character of the corporation.
Allstates WorldCargo is currently hiring a full-time Logistics Coordinator.
Job Description
As part of our Support team, you are the lifeline between our transportation department and our customers. You will be working in a fast-paced industry with state-of-the-art automation. You will be required to manage job responsibilities and all related activities to provide excellent customer service to all clients. Set priorities for processing tasks to meet job expectations and requirements.
Principal Duties & Responsibilities:
- Develop and maintain excellent customer service to all business accounts.
- Direct client contact and communication with the Sales team when necessary.
- Track and trace shipments and update customers and systems accordingly.
- Process documents and information through established systems.
- Maintain customer, agent, and vendor profile databases using CRM.
- Perform all functions within the defined time frame for updating shipments and customers.
- Direct interaction with a worldwide network of business partners.
- Providing analytics for measuring client-based performance.
- Adhere to all company regulations.
- Other duties as assigned.
Experience:
Entry-level position, experience not required but preferred
Company Benefits
- Medical & Vision Insurance
- Dental Insurance
- Basic Life and AD&D Insurance
- Company-paid Long-Term Disability
- Company-paid Short-Term Disability
- Paid Vacation & Holiday Pay
- 401(k) Plan
- EOE/ AA M/F/Vet/Disability are encouraged to apply.
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