Branch Manager

1 month ago

Jacksonville, United States Pediatric Home Service Full time

Pediatric Home Service is a leader in home health care, we are committed to taking care of the child PHS has been committed to providing state-of-the-art home medical equipment, supplies, clinical respiratory care and enteral nutrition services since 1987. We are looking for an experienced leader in home health care who will be responsible for the overall direction of all customer-facing departments.

  • Position: Branch Manager
  • Location: Jacksonville, Florida
  • Hours: Monday-Friday,(8a-5p) 80 hours bi-weekly, plus on-call duties as needed.

THE ROLE:

Oversees the customer-facing and some customer-enabling operations of branch office location(s).

  • Oversees branch activities to ensure patient needs are met in accordance with physician orders, company policies and procedures and professional standards of home-based
  • Responsible for the overall direction of all customer-facing and customer-enabling branch employees
  • Conducts one to one meetings with direct reports on a regular basis and participates in the hiring and termination process as needed
  • Confers with leadership to review achievements and discuss required changes in goals or objectives resulting from current status and conditions
  • Creates monthly reports for location(s), including patient care services
  • Works with patients, families and internal departments to address and resolve concerns and issues as needed
  • Negotiates with vendors/manufacturers/suppliers to select best vendors for facility; including but not limited to maintenance, cleaning, utilities, security, etc.
  • Designs workflows and procedures.
  • Confers with managers and staff concerning problems of patient care or policies and assists in analyzing problems and formulating solutions.
  • Evaluates the education and training needs of personnel and directs development and implementation of in-service programs through subordinate staff.
  • Develops and promotes cooperative working relationships with other provider agencies
  • Develops and delivers presentations/case studies associated with seminars, care conferences or sales support for internal or external audiences.
  • Assists with the preparation and monitoring of assigned department budget.
  • Acts as liaison with caregivers and clinical staff on appropriate home medical equipment choices and ensures coordination of care with other company services, such as RT, CN, INF, and NSG
  • Approves schedules and participates in the review of assigned staff.
  • Seeks ways to improve and promote quality by participating in departmental and corporate quality improvement activities.
  • Manage warehouse responsibilities

Supervisory Responsibilities:

Is responsible for the overall direction, coordination, and evaluation of these units/assigned staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

  • Bachelor's degree from four-year college or university;
  • 5-7 years of home health/DME industry required
  • 2-3 years of management/operations.

THE BENEFITS:

  • Holiday Pay
  • Paid Time Off
  • Health and Dental insurance
  • Short & Long Term Disability and Life Insurance
  • 401K with match & educational benefits

Interested candidates should apply online; please include cover letter, resume and salary requirements.


Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123

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