Process Management Consultant

3 weeks ago


Plano, United States Kaygen, Inc. Full time

Looking for only W2 candidate (EADs, GC and USC)


Description:

What we’re looking for:

The KINTO US team is seeking a Process Coordinator to help support our process maturity initiative and to manage our vehicle onboarding process with the Mobility Operations team. You will report directly to the KINTO Marketing and Customer Experience Manager and indirectly to the Mobility Operations Sr. Manager. For part of this role, you will help document operating procedures for our call center agents and help with knowledge management. For the other part, you will support vehicle onboarding activities such as title management, inventory management, and help respond to customer inquiries.

What you’ll be doing:

Process & Operations Management

· Manage the process for vehicle onboarding, offboarding, and inventory tracking.

· Manage the license and title process, track registration status, manage vehicle registration renewals, and support the vehicle remarketing process.

· Provide support to stakeholder inquiries.

· Identify process improvement opportunities and help with the redesign.

Knowledge Management

· Develop standardized responses and templates for customer agents to utilize for chat and email conversations, aiming to enhance the quality and consistency of customer interactions.

· Create, publish, and manage documents such as operational procedures, job aids, and reference guides.

· Facilitate regular reviews with SMEs, ensuring their insights are incorporated to maintain document accuracy and completeness.

· Help ensure documents comply with legal and compliance requirements, KINTO language, writing style, structure, and format standards.


Requirements:

·At least 3 years of process management or equivalent experience

· Experience creating standard operating procedures or similar documentation

· Highly skilled with MS Excel and PowerPoint

· Experience facilitating meetings

Added bonus if you have (Preferred):

· Fleet management experience

· Experience working with call center agents



  • Plano, Texas, United States HumCap, Inc. Full time

    Job OverviewAt HumCap, Inc., we are seeking a highly skilled Business Process Consultant to join our team. As a key member of our organization, you will play a crucial role in driving technology and automation culture through process design. Your primary responsibility will be to guide the assessment of clients' processes to define their organizational...


  • Plano, United States JPMorgan Chase Full time

    DESCRIPTION: Duties: Perform assessments of the business to clearly define a problem statement, formulate an initial solution strategy, and achieve stakeholder agreement on proposed analytical work. Translate raw, complex, and ambiguous business process data into meaningful insights and tangible changes in operational processes. Guide technical teams in the...


  • Plano, Texas, United States BIPello Full time

    We are seeking an experienced Capital Markets Project Manager to join our dynamic team at BIP.Monticello. As a member of our Banking/Capital Markets project teams, you will play a key role in providing management consulting services to help major financial institutions around the world respond to their most complex business challenges.In this role, you will...

  • GRC Consultant

    3 days ago


    Plano, United States Diverse Lynx Full time

    Role:- GRC Consultant (Governance , Risk and Compliance Consultant) Location :Plano,TX (Onsite) Contract/Fulltime Key Skills - GRC Consultant (Governance , Risk and Compliance Consultant) Governance Strategies: Develop and implement governance strategies that align IT with business objectives, ensuring that all IT activities uphold the organization's...


  • Plano, United States Torq Full time

    Job DescriptionJob DescriptionAre you energized by creating exceptional products that delight users and drive business impact? Do you thrive on bridging the gap between strategy and execution, ensuring that teams deliver real, measurable results? Does it excite you to see your leadership transform ideas into products that solve real-world problems? If this...


  • Plano, United States Procom Services Full time

    ContractCompany DescriptionProcom is a leading provider of professional IT services and staffing to businesses and governments in Canada.With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.Procom’s areas of...


  • Plano, Texas, United States Disability Solutions Full time

    Job Summary:This Wealth Management Consultant role requires a high level of expertise in financial planning and management. The successful candidate will work closely with clients to build a financial plan that aligns with their goals and objectives. Key responsibilities include triaging client requests, mitigating and controlling risk, and identifying...


  • plano, United States Kaygen, Inc. Full time

    Looking for only W2 candidate (EADs, GC and USC)Description:What we’re looking for:The KINTO US team is seeking a Process Coordinator to help support our process maturity initiative and to manage our vehicle onboarding process with the Mobility Operations team. You will report directly to the KINTO Marketing and Customer Experience Manager and indirectly...


  • Plano, Texas, United States Intuitive Health Full time

    Position SummaryWe are seeking a highly skilled and organized Design & Construction Coordinator to join our team at Intuitive Health. In this role, you will assist in supporting team members throughout the design and construction process, ensuring quality and accuracy in construction documents, and conducting site visits to verify compliance with...


  • Plano, United States ApTask Full time

    About Client: The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong...


  • Plano, United States Tyler Technologies Full time

    Implementation ConsultantApply OnlineLocationRemoteTravel75-90%ResponsibilitiesProvide professional services such as consultation, software readiness, and education to clients on Tyler software products.Design and conduct knowledge transfer sessions on-site or through webinars.Educate users on software functionality as well as on data entry, system...


  • Plano, Texas, United States Tyler Technologies Full time

    Digital Transformation Consultant at Tyler Technologies is responsible for designing, developing, and implementing automation solutions to streamline business processes and enhance operational efficiency. The ideal candidate will have strong experience in UiPath and proficiency in languages like Python and C#.The key responsibilities include:Collaborating...


  • Plano, United States Cognizant Full time

    Senior Business Analyst – Senior Consultant, Banking & Financial Services Consulting Locations: Plano, Texas, onsite ABOUT US Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients...


  • Plano, United States Cognizant North America Full time

    Senior Business Analyst - Senior Consultant, Banking & Financial Services Consulting Locations: Plano, Texas, onsite ABOUT US Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision,...


  • Plano, Texas, United States Johnson Health Tech Companies Full time

    Job Overview: Retail Fitness ConsultantWe are seeking a detail-oriented and customer-focused Retail Fitness Consultant to join our team. In this role, you will be responsible for providing exceptional customer experiences, maintaining a high level of product knowledge, and driving sales growth.About the Position:Work one-on-one with customers to identify...


  • Plano, Texas, United States HR Focal Point Full time

    About UsHR Focal Point is a rapidly growing technology consulting company specializing in the implementation and support of on-premise and cloud-based Human Experience Management (HXM) applications from SAP. We are passionate about helping our customers find the right SAP solutions and tailoring the system and our services to fit their unique needs.Job...

  • SAP Consultant

    6 days ago


    Plano, United States Zenith Services Inc. Full time

    Job Title: SAP FICALocation: Juno Beach, FL (Onsite)Experience: 10+ YearsVisa: Except OPT/CPTReach Me: Maheshp@zenithcad.comJob Description: We are looking for a skilled SAP ISU Consultant with expertise in FICA, ISU Billing, Device Management, and Master Data Management (MDM) to support our utility clients in implementing and optimizing SAP ISU solutions....

  • SAP Consultant

    1 week ago


    Plano, United States Zenith Services Inc. Full time

    Job Title: SAP FICALocation: Juno Beach, FL (Onsite)Experience: 10+ YearsVisa: Except OPT/CPTReach Me: Maheshp@zenithcad.comJob Description: We are looking for a skilled SAP ISU Consultant with expertise in FICA, ISU Billing, Device Management, and Master Data Management (MDM) to support our utility clients in implementing and optimizing SAP ISU solutions....


  • Plano, United States HumCap Full time

    HumCap LP is looking to expand our internal team of HR Consultants!HumCap LP OverviewHumCap is a Veteran owned and operated Recruiting and Human Resources consulting firm delivering HUMan CAPital excellence serving people, clients, and the community with headquarters in Plano, TX. HumCap’s team of Recruiting & HR Experts have a combined 250+ years of...


  • Plano, United States HumCap Full time

    HumCap LP is looking to expand our internal team of HR Consultants!HumCap LP OverviewHumCap is a Veteran owned and operated Recruiting and Human Resources consulting firm delivering HUMan CAPital excellence serving people, clients, and the community with headquarters in Plano, TX. HumCap’s team of Recruiting & HR Experts have a combined 250+ years of...