System Engineer

4 weeks ago


Orlando, United States Insight Global Full time

Title: System Engineer

Location: Hybrid in Orlando, FL

Duration: 18 month contract

Rate: $40.00 - $61.00/hr


JOB DESCRIPTION

The Systems Engineer is a critical member of the Technical Operations Team. They are responsible for end-to-end technical support of complex enterprise-scale applications which use a variety of technologies both on-premises and in the cloud. Their work includes day-to-day operations working with business units to plan, design, and implement systems as well as monitoring ongoing maintenance, enhancements, and automation. This role will apply systems reliability engineering principles, DevOps practices, and ITSM service operation disciplines that facilitate a highly efficient, highly available production environment Utilizes skills and experience provision enterprise-scale software and services both on-premises and in the cloud. This includes combining the right combination of cloud and on-prem resources for any given product/solution. Utilizes skills and experience to provide technical leadership with OS performance monitoring, tuning, and troubleshooting. Utilizes skills and experience to provide technical leadership assist with web/application server configuration, performance monitoring, tuning, clustering, and debugging. Utilizes skills and experiences to act as a liaison to the DevOps process with project delivery team. Evaluates new applications/systems for both operational best practices and technical feasibility against current operational standards. Participates in major incidents by providing technical leadership to interpret data from OS, applications, middleware stacks, and performance management tools. When engaged, takes responsibility for identifying the point-of-failure and to restoring normal service operation. Works in a team responsible for Incident Management, Request Fulfillment, Problem Management, IT Operations Control, Change Evaluation, and Change Fulfillment. Assists in creating concise and accurate documentation for Level 1 and Level 2 teams so they can achieve the resolution of simple to moderate incidents/issues without escalation.


REQUIRED SKILLS AND EXPERIENCE

Bachelor’s Degree preferred 5-10 years of experience as a Systems Engineer Top skills both: Automation and Troubleshooting Containerized environments – AWS and AZURE ECS or Kubernetes Terraform Provision infrastructure in clouds and on prem Operating systems- Linux and Windows workloads (heavier Linux) Experience troubleshooting and assisting application support team, going within in the server, triaging and driving solutions Willing to work on- call (24 hours every 6-8 days rotating schedule)



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