Product Manager

7 days ago

Austin, United States Apex Systems Full time

Client: Top 100 Retail Luxury Goods and Jewelry Company

Title: Product Manager (Ecommerce)

Contract Duration: 12 Months

Location: Remote - Prefers local to Austin, TX

Years of Experience Required: 3+ years of experience in product management, with a focus on e-commerce or digital products.



Job Description:


Our Client is seeking an experienced E-commerce Product Manager to oversee the development, optimization, and scaling of our digital products. The ideal candidate will have a robust understanding of e-commerce platforms, user experience (UX) design, and data-driven decision-making. This role requires a proactive individual who can lead cross-functional teams, drive product vision, and ensure seamless execution from concept to launch.



Key Responsibilities:


Product Strategy & Vision:

  • Define and communicate the product vision and strategy for e-commerce initiatives.
  • Align product goals with the company's overall objectives and market opportunities.
  • Conduct market research and competitive analysis to identify trends and customer needs.


Product Development & Management:

  • Manage the entire product lifecycle from ideation to launch, including post-launch optimization.
  • Develop detailed product requirements, specifications, and roadmaps.
  • Collaborate with engineering, design and marketing to ensure successful product delivery.


Customer Focus & User Experience:

  • Advocate for the customer by ensuring the user experience is at the forefront of all product decisions.
  • Utilize customer feedback, analytics, and usability studies to inform product enhancements.
  • Implement A/B testing and other methodologies to validate product hypotheses and improvements.


Data-Driven Decision Making:

  • Analyze product performance metrics to guide strategy and prioritization.
  • Create detailed reports and presentations to communicate product performance and insights to stakeholders.
  • Develop and track key performance indicators (KPIs) to measure product success.


Project Management & Execution:

  • Lead cross-functional teams to deliver projects on time and within budget.
  • Utilize agile methodologies to manage product development processes.
  • Ensure clear communication and alignment across all teams involved in product development.


Stakeholder Management:

  • Serve as the primary point of contact for product-related inquiries.
  • Present product updates, roadmaps, and results to senior leadership and stakeholders.
  • Build and maintain strong relationships with external partners, vendors, and customers.



Qualifications:


Experience:

  • 3+ years of experience in product management, with a focus on e-commerce or digital products.
  • Proven track record of successfully managing and launching products in a fast-paced environment.


Skills:

  • Strong understanding of e-commerce platforms, web technologies, and online retail trends.
  • Excellent analytical skills with the ability to interpret complex data and make data-driven decisions.
  • Proficiency in product management tools (e.g., JIRA, Trello, Asana) and agile methodologies.
  • Superior communication and interpersonal skills, with the ability to work effectively with cross-functional teams and senior management.


Education:

  • Bachelor's degree in business, Marketing, Computer Science, or a related field.
  • Advanced degree (MBA, MSc) is a plus.




Personal Characteristics:


Customer Centric:

  • Love of the consumer that drives desire to create compelling, memorable, and engaging retail experiences online.
  • Value the importance of the customer relationship and the importance of every interaction with the consumer.


Leadership:

  • Delight in sharing success with subordinates and peers.
  • A natural collaborator and ability to influence others.
  • Talent for mentoring, developing, recruiting, and inspiring teams.
  • Listen with empathy; be willing to champion ideas and people.


Analytical Thinker:

  • Utilize data to inform decisions.
  • Focus on KPIs that can be tracked, tested, reported, and used to create actionable decisions to ensure performance.
  • Desire to raise the voice of our customer through data, analysis, and elevated storytelling.


Organized:

  • Operate expeditiously, with prioritization of workload, to yield highest return on investment. Eliminate rather than create chaos.
  • Comfortable working under deadlines, managing multiple priorities, taking initiative, and paying close attention to detail.


Outstanding Communicator:

  • Ability to present to large groups while inspiring and motivating action for implementation of ideas. Comfortable presenting to senior executives.
  • Candid, direct and honest.
  • Adept at both written and verbal communication.

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