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Education: 

• Bachelor’s degree preferably in Business or Engineering, or related, equivalent experience required.

• Master’s degree or advanced education preferred. 

• Lean Six Sigma Green Belt certification is required; Black Belt is preferred.

Previous Work Experience: 

• 10+ years of progressive leadership experience in operational management.

• Medical Manufacturing Experience preferred.

• 5+ years of working with 2 or more shifts required; 24/7 environment preferred.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time or more.

• Must be able to operate a computer 50% of the time or more.

Essential Functions:

• Manage the day-to-day operational activities of the company.  Serve as the subject matter expert for process planning and prioritization for operations. Create and implement strategies to increase efficiency, maintain quality, and ensure continuous improvement.

• Provide overall leadership, guidance, and motivation to all operations team members. Conduct routine supervisory issues including training, coaching, and evaluation. Assist in the development of future leaders in the department.

• Communicate the corporate vision, mission, and Roberds Way into operations practices and foster a culture of civility and respect throughout the facility. 

• Collaborate with executive leadership team to evaluate and monitor overall company performance, guide executive decision-making, and recommend actions to the shareholders.  

• Evaluate operational performance against established KPIs and industry best practices. Identify opportunities for improved accountability and appropriate reporting metrics that support demonstrated competencies, goals, objectives, and trend analysis for the operations team.  

• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in operations and industry; apply this knowledge to communicate changes in policy, practice, and resources.

• Plan, administer, and control budgets for employee and equipment resources based on company growth and future needs, while being a good steward of MicroLumen’s financial health and sustainability. 

• Represent MicroLumen in a positive, professional manner at various external and internal events, including charity and social events, trade shows and customer visits.

• Performs other duties as required.

Skills and Abilities: 

• Excellent verbal and written interpersonal communication and conflict resolution skills.

• Strong, analytical, metric-driven skills with excellent critical thinking and problem-solving skills.

• Excellent organizational skills and attention to detail with a proven ability to meet deadlines.

• Proficient with Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook.

Leadership Competency Expectations:

• Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.

• Listening Actively — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others in a respectful manner.

• Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

• Leading by Example – Displaying reliability, holding oneself accountable for one’s actions, remaining open to listening to alternative viewpoints, maintaining a growth mindset and behavior.

• Thinking Creatively — Identifying, developing, and implementing new applications, ideas, relationships, systems, or products.

• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish work within the department through personal effectiveness and delegation.

• Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

• Making Decisions and Solving Problems — Analyzing market and business trends and information and evaluating results to choose the best solution and solve problems.

• Championing Change — Identifying, analyzing, communicating, and supporting change initiatives throughout the department and company.

• Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Demonstrated Competencies:

• Strong computer skills and experience with various software programs including ERP systems, and Microsoft products such as Word and Excel.

• Highly proficient in managerial skills, including: interviewing, selecting, hiring, promoting, coaching, disciplining, and terminating employees.

• Thorough understanding of practices, theories, and policies involved in supply chain and manufacturing processes.