Programmer writer
2 weeks ago
Our content team is looking for a Technical Writer to work on monitoring documentation and other related services.
Responsibilities include:
• Develop customer-focused content, articles and end-to-end solutions focusing on improving content quality.
• Collaborate with content, PM and engineering partners to identify and document content priorities and continually improve the content and drive great, real-world cloud solutions.
• Work with engineering teams to draw out technical information and turn it into customer ready content.
• Author the documentation and test/validate any samples that will be published to customers.
• Respond to reviewer feedback and incorporate feedback as needed.
• Deliver documentation according to specifications and priorities provided by content team.
• Use content team tools, process, and publishing guidelines to deliver high quality documentation.
Qualifications:
• 3-5 years of technical writing experience and/or experience creating technical, customer facing content (IT pro, DevOps, Developer).
• Preferred experience documenting cloud services.
• Self-starter who works well independently and with others.
• Strong written and verbal English skills.
• Experience or familiarity with markdown and GitHub is preferred.
• Degree in Computer Science, Engineering, Data Science, or Communications, or equivalent experience or equivalent work experience.
Top 3 Hard Skills Required + Years of Experience
1. technical writing experience - 5-7+ years
2. GitHub/Markdown 8-10+ years
3. Coding experience/comfort level - 8-10+ years
