Senior Customer
1 month ago
Company Description
Impilo is a platform that provides healthcare stakeholders with an API infrastructure solution to automate device/supply operations. Our platform helps customers buy, distribute, support, and integrate digital health devices. The team behind the platform are creative and disruptive thinkers specializing in logistics, data engineering and healthcare. We have supported RPM programs and virtual/hybrid and traditional healthcare groups in various specialties.
Role Description
This is a full-time on-site role for a Senior Customer & Business Insights Analyst located in Philadelphia, PA. The Senior Customer & Business Insights Analyst is responsible for analyzing data, reporting, and making recommendations to internal teams and customers to improve business processes and customer experience. The Senior Customer & Business Insights Analyst will also be responsible for gathering and analyzing business requirements and communicating findings to stakeholders.
Qualifications
- Analytical Skills and Business Analysis
- Strong Excel / Data Analysis Background
- Strong communication skills
- Experience in gathering and analyzing business requirements
- Experience in improving business processes
- Ability to create and present reports to stakeholders
- Experience in the healthcare industry is a plus
- Bachelor's degree in Business, Analytics, Data Science, or related field
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