Director of Operations

1 month ago

Park City, United States Ramp Talent Full time

Our client, Germania Construction, is looking for a Director of Operations who has experience in high-end home construction, preferably in custom home building. See details below...

Director of Operations Germania Construction

Location: Park City, Utah

About Germania Construction:

Germania Construction specializes in crafting luxury mountain homes in the picturesque Park City, Utah area. With a commitment to excellence and a passion for unique design, we deliver custom-built homes that embody the essence of luxury mountain living. Our dedicated team of professionals works closely with clients to bring their dream homes to life, ensuring every detail reflects their vision and lifestyle.

Position Overview:

As the Director of Operations at Germania Construction, you will provide comprehensive support to all office staff while ensuring adherence to standard operating procedures (SOPs) and company processes. The incumbent will conduct regular meetings to ensure seamless communication and alignment within the organization, as well as maintain a thorough understanding of project management processes, client interactions, and budget management. Additionally, the Director of Operations will collaborate with various departments to identify and implement process improvements and uphold the company's commitment to delivering exceptional service and quality to clients.

Key Responsibilities:

  • Provide support and guidance to office staff in matters relating to operations, ensuring a clear understanding of their respective roles and responsibilities.
  • Ensure adherence to SOPs and company processes, fostering a culture of consistency and efficiency.
  • Conduct weekly standardized meetings with project managers to ensure adherence to SOPs, review one-on-one meeting agenda, including review of change orders and budget.
  • Conduct Bi-Weekly SOP, process review for accounting, estimators, and office manager.
  • Conduct Bi-Weekly KPI review with admin, estimator, and accounting.
  • Review weekly client agenda meeting conducted by project manager, and participate when needed or requested, and understand change orders in case client has questions
  • Conduct quarterly client budget reviews
  • Bi-Monthly time card review – Project managers, Office Staff
  • Review and approve Control estimate and Supporting Documentation Per Project
  • Develop a complete and full understanding of company org chart
  • Develop a comprehensive understanding of the company's organizational structure, SOPs, and existing processes.
  • Demonstrate a thorough understanding of construction techniques and project budgets to address client inquiries confidently.
  • Understand Germania’s scope of responsibility for each project, enforcing the "chain of command" with clients when necessary.
  • Collaborate with team members to identify opportunities for process improvement and create new SOPs to enhance operational efficiency

Qualifications:

  • Proven experience in high-end home construction, preferably in custom home building.
  • Strong understanding of project management principles, financial management, and construction techniques.
  • Proficiency in software platforms such as CoConstruct or Buildertrend for project management and accounting.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
  • Detail-oriented with a focus on maintaining high standards of quality and professionalism.
  • Demonstrated leadership abilities, with a proactive and solutions-oriented approach to problem-solving.
  • Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities effectively.

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