Information Technology Manager

2 weeks ago

New York, United States CF Legal Recruiting and Staffing Full time

A nationally recognized boutique law firm with locations throughout New

York is actively seeking an IT Manager for its midtown Manhattan office.


  • Salary: $100-150k
  • Must have 3-5 years’ experience in an IT managerial role in a legal setting
  • Must know Litify


Job Summary:

We are seeking a highly skilled and experienced IT Manager to oversee our technology

infrastructure and ensure that our law firm operates efficiently and securely. The IT Manager will

be responsible for managing the firm’s IT systems, supporting legal professionals with their

technological needs, and implementing solutions that enhance productivity and security. This

role requires a strong understanding of legal technology, excellent problem-solving abilities, and

the capacity to lead a team while collaborating with various departments. Collaborative

supervision of the firm’s managed service provider.


Job Title: INFORMATION TECHNOLOGY MANAGER

Location: New York

Reports To: Executive Director

Department: Administration

FLSA Status: Exempt

Business Hours: 9:00 a.m. – 5:00 p.m.


Key Responsibilities:

 Office 365 Administration:

o Manage and administer Office 365, including user account creation, management, and

security configurations.

 Active Directory Management:

o Create and manage user accounts, groups, and permissions in Active Directory.

 Network Security:

o Configure and maintain SonicWALL Firewall to ensure robust network security and

performance monitoring.


 Hardware Management:

o Oversee and manage Dell Desktops, Laptops and Dell, Cisco switches, as well as Dell

physical and virtual servers, ensuring optimal performance and availability.


 Wireless Networking:

o Administer Meraki Access Points to maintain reliable wireless connectivity throughout

the organization.

 Virtualization:

o Manage Hyper-V environments to support virtualization needs and optimize resource

allocation.

 Operating Systems:

o Provide support for Windows 10 and 11, ensuring systems are updated and functioning

correctly.

 Software Management:

o Support and manage software applications, including Time Matters and Worldox,

ensuring users have the necessary tools for productivity.


 Backup Solutions:

o Administer and manage Datto Backup solutions to ensure data integrity and effective

recovery options.

 VoIP Management:

o Manage and support VoIP systems to facilitate effective communication throughout the

organization.

 Multi-Factor Authentication:

o Administer DUO MFA solutions to enhance security and manage user access.

 Troubleshooting:

o Diagnose and resolve hardware and software issues, including local and network

printers.

o Provide deskside assistance as needed to address technical issues directly.

 Server Management:

o Manage and support Windows Server 2012 and 2016 environments, ensuring system

stability and security.

 Training and Onboarding:

o Conduct training sessions for new recruits on IT systems, software applications, and

security protocols to ensure smooth onboarding.


 ISP Monitoring:

o Monitor ISP performance, including Primary Pilot and Secondary Spectrum Internet, to

ensure consistent connectivity and address issues promptly.


 Remote Support:

o Utilize ConnectWise to access remote devices for tech support, ensuring timely

resolution of technical issues.


 Collaboration with MSP:

o Work with Managed Service Providers (MSPs) to ensure efficient service delivery and

resolve complex technical issues.

 Conference Room A/V Support:

o Support and maintain audio/visual equipment in conference rooms to ensure seamless

meetings and presentations.


 Cloud Services Management:

o Manage cloud services such as Mimecast for email security and archiving and Litify for

legal case management.

 Project Management:

o Oversee IT projects from initiation to completion, ensuring alignment with

organizational goals and timelines.


Litify Key Responsibilities:

 Administration: Manage user accounts, roles, and permissions within the Litify platform. Ensure

all user access is compliant with Firm policies and security standards.

 System Maintenance: Regularly monitor and maintain the Litify system to ensure optimal

performance. Troubleshoot and resolve any issues that arise, coordinating with Litify support as

needed.

 Customization: Configure and customize Litify features, including workflows, forms, and

dashboards, to align with business needs and improve operational efficiency.

 Training & Support: Conduct training sessions for staff to ensure effective use of the Litify

platform. Provide ongoing support to users, answering questions and resolving issues promptly.

 Data Management: Maintain data integrity through regular audits and cleaning processes.

Assist with data imports and exports, ensuring compliance with data management best

practices.

 Documentation: Create and maintain comprehensive documentation on system configurations,

user guides, and processes for reference and training purposes.

 Collaboration: Work closely with various departments to gather feedback and requirements,

implementing changes that enhance functionality and user satisfaction.

 Updates & Enhancements: Stay current with Litify updates and new features. Plan and execute system upgrades and enhancements to improve user experience and system capabilities.

 Performance Monitoring: Analyze system performance metrics and user feedback to identify

areas for improvement and recommend actionable solutions.


Qualifications:

 Bachelor’s Degree

 3-5 years’ experience in an IT managerial role in a legal setting

 Strong verbal and written communication skills

 Must have experience with Litify/Salesforce

 Exemplary technical skills

 Meticulous attention to detail

 Excellent time management skills

 Solid negotiation skills

 Ability to work independently, or part of a team, when needed.

 Proficiency in MS Office Suite

  • Information Technology Manager

    1 week ago

    New York, United States Social Capital Resources Full time

    The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information...

  • Information Technology Manager

    2 weeks ago

    New York, United States Treliant Full time

    Overview Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing financial services. We are led by practitioners from the industry and the regulatory community who bring deep domain knowledge to help our clients drive business change and address the most pressing compliance, regulatory,...

  • Information Technology Manager

    2 weeks ago

    New York, United States FAENA Full time

    Job Description The IT Manager is responsible for maintaining the hardware and software of Faena New York computing environment. Is responsible for the day-to-day support operations of IT at the hotel, handling both technical and administrative tasks to ensure functionality and efficiency of the IT systems. Work with our Owners and the Hotel Management...

  • Information Technology Manager

    2 weeks ago

    New York, United States AccorHotel Full time

    The IT Manager is responsible for maintaining the hardware and software of Faena New York computing environment. Is responsible for the daytoday support operations of IT at the hotel handling both technical and administrative tasks to ensure functionality and efficiency of the IT systems. Work with our Owners and the Hotel Management company Information...

  • Manager, Information Technology

    2 weeks ago

    New York, United States Metropolitan Transportation Authority Full time

    Description Position at SIRTOA JOB INFORMATION Title: Manager, Information Technology First Date of Posting: July 30, 2024 Last Date of Filing: Open Until Filled Authority: SIRTOA Department: Subways Division/Unit: Staten Island Railway Reports to: Director, Software Technology & EAM Work Location: 845 Bay Street Hours of Work: Managerial...

  • Information Technology Manager

    3 weeks ago

    New York, United States Faena New York Full time

    THE FAENA CULTUREThe FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with...

  • Information Technology Manager

    1 week ago

    new york city, United States Social Capital Resources Full time

    The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information...

  • Information Technology Manager

    1 week ago

    new york city, United States Social Capital Resources Full time

    The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information...

  • Information Technology Manager

    1 month ago

    New York, United States Summit Staffing Partners Full time

    IT ManagerBacked by years of industry expertise, our client has earned a reputation for delivering exceptional service and innovation, with an impressive track record of growth and success in their field.They are seeking a skilled IT professional to manage and maintain technology infrastructure across multiple locations. This hands-on role will focus on...

  • Information Technology Manager

    3 weeks ago

    new york city, United States Faena New York Full time

    THE FAENA CULTUREThe FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with...

  • Director of Information Technology

    2 weeks ago

    New York, United States The Institute for Family Health Full time

    SUMMARY: The Director of Information Technology is accountable for the resiliency, security, design, and high availability of the Institute’s IP network, data centers, Institute-managed endpoints, as well as critical on-premise and cloud applications (including, but not limited to, the electronic health record, email, file storage, authentication, and...

  • Technology Program Manager

    4 weeks ago

    New York, New York, United States Fidelity Information Services Full time

    About the Role:We are FIS, and our technology powers the world's economy. Our teams bring innovation to life by championing diversity to deliver the best products and solutions for our colleagues, clients, and communities.This position will manage a program of multiple inter-dependent projects following the Enterprise Project Management Methodology Model...

  • Director of Information Technology

    6 months ago

    New York, United States The Institute for Family Health Full time

    Description SUMMARY: The Director of Information Technology is accountable for the resiliency, security, design, and high availability of the Institute’s IP network, data centers, Institute-managed endpoints, as well as critical on-premise and cloud applications (including, but not limited to, the electronic health record, email, file storage,...

  • Information Technology Manager

    4 weeks ago

    new york city, United States Summit Staffing Partners Full time

    IT ManagerBacked by years of industry expertise, our client has earned a reputation for delivering exceptional service and innovation, with an impressive track record of growth and success in their field.They are seeking a skilled IT professional to manage and maintain technology infrastructure across multiple locations. This hands-on role will focus on...

  • Information Technology Manager

    1 month ago

    new york city, United States Summit Staffing Partners Full time

    IT ManagerBacked by years of industry expertise, our client has earned a reputation for delivering exceptional service and innovation, with an impressive track record of growth and success in their field.They are seeking a skilled IT professional to manage and maintain technology infrastructure across multiple locations. This hands-on role will focus on...

  • Information Technology Manager

    2 weeks ago

    new york city, United States CF Legal Recruiting and Staffing Full time

    A nationally recognized boutique law firm with locations throughout NewYork is actively seeking an IT Manager for its midtown Manhattan office.Salary: $100-150kMust have 3-5 years’ experience in an IT managerial role in a legal settingMust know LitifyJob Summary:We are seeking a highly skilled and experienced IT Manager to oversee our...

  • Information Technology Manager

    2 weeks ago

    new york city, United States CF Legal Recruiting and Staffing Full time

    A nationally recognized boutique law firm with locations throughout NewYork is actively seeking an IT Manager for its midtown Manhattan office.Salary: $100-150kMust have 3-5 years’ experience in an IT managerial role in a legal settingMust know LitifyJob Summary:We are seeking a highly skilled and experienced IT Manager to oversee our...

  • Information Technology Manager

    2 weeks ago

    New York, NY, United States Faena New York Full time

    THE FAENA CULTUREThe FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with...

  • Information Technology Technician

    1 week ago

    New York, United States Thinkbyte Consulting Inc. ( E-Verified ) Full time

    QUALIFICATIONS:· Bachelor’s degree in information technology, Computer Science, or a related field.-Proven experience as a System Administrator with a focus on VMware Workspace ONE.· Strong understanding of mobile device management (MDM) and endpoint management.· Proficiency in Windows, macOS, iOS, and Android operating systems.· Experience with...

  • Manager of DevOps Engineering | Information Technology

    4 months ago

    New York, United States Rockefeller University Full time

    Organization Overview The goal of Information Technology (IT) is to provide information resources and services to accelerate and support scientific research at The Rockefeller University. Our department is responsible for cyberinfrastructure, high-performance computing, bioinformatics, decision support, data analytics, cybersecurity, and the scientific and...