Salesforce Health Cloud Solution Architect

4 weeks ago

Atlanta, United States Guidehouse Full time

What You Will Do:

  • Responsible for the overall design of the functional Salesforce solution and for recommending best practice solution designs based on client business needs
  • Manage complex projects including responsibility for project timelines, deliverables, and resources during all project phases, from requirements gathering through go-live and post deployment client support
  • Provide detailed level of pre-sales support to include effort estimates and staffing decisions for proposed solutions
  • Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements and synthesize requirements to create clear and comprehensive user stories and solution design documentation
  • Design elegant, innovative Salesforce solutions involving: configuration of Salesforce Health Cloud, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
  • Articulate the benefits and risks to a solution’s feasibility and functionality
  • Participate in practice development and continuously look to improve the delivery model and implementation process
  • Contribute significantly to thought leadership across the platform including ideation and design of new accelerators
  • Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
  • Provide hands-on, expert-level technical assistance, coaching and mentoring to developers and other junior staff



What You Will Need:

  • Active Salesforce Health Cloud accreditation and ability to achieve additional relevant certifications upon hire
  • US Citizenship required
  • 10+ years of professional experience
  • 5+ years of external consulting experience
  • 5+ years of Salesforce implementation experience in an agile development environment
  • 5+ years of experience identifying and documenting business process requirements, developing process flow analysis, data modeling, functional design experience, and creating project plans
  • 5+ years project management experience in a technology or consulting setting
  • 5+ years leading dynamic and highly effective teams on both small and enterprise engagements, facilitate meetings, lead customer support projects, mentor teams of junior team members and effectively manage client escalations
  • Proven ability to design and optimize business processes and integrate processes across disparate systems, incorporating best practices
  • Experience writing user stories to capture Salesforce requirements
  • Experience designing or building Salesforce integrations with 3rd party applications
  • Experience with data migrations from third party systems to Salesforce
  • Excellent client-facing written and oral communications skills, relationship focus, and strong technical and business acumen
  • Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies
  • Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence
  • BA/BS degree in Computer Science, Engineering, or Business


What Would Be Nice To Have:

  • Understanding of complex health systems and their common business requirements

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