Gen AI Product Support Manager

2 months ago

Boulder, United States US Tech Solutions Full time

Duration: 2 Months Contract


Job Description:

  • As Gen AI Product Support Manager for AI you will support related product launches, deliver key user insights to help shape product strategy and collaborate with Product Managers, Eng, and various cross-functional teams to ensure product marker fit, advance scaled support strategy, and explore cross-product innovation for seamless user experience.


Responsibilities:

  • Design and drive consumer Support strategy, identify processes and systems to scale solutions and be a trusted advisor to product teams to improve the user experience.
  • Lead strategic programs around integrations of user voice across xfn teams’ decision makers.
  • Identify and drive recommendations for operational improvements. This includes scaling and optimizing support with the product area, leading cross functional teams to execute against recommended plans.
  • Design and lead support initiatives to complement the product roadmap, balancing short- and long-term investments.
  • Represent the voice of the user by providing compelling insights, identify product issues and opportunities to improve product marker fit.
  • Partner across difference cross-functional groups to support product launches globally, develop relevant support strategy and create a cohesive offering, where the needs of the consumer are front and center.


Experience:

  • 5 years’ experience in product management program management and cross functional stakeholder relations.
  • Experience troubleshooting, including re-engineering processes, innovating service models.
  • Expertise in data analysis and experience in translating data and trends into powerful insights.
  • strong project management ability with high tolerance for change management and ambiguity.
  • Excellent verbal and written communication skills.


Skills:

  • Gen AI
  • Product Support
  • Product Launches
  • Data Analysis
  • Re-engineering


Education:

  • Bachelor’s or master’s degree.




About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.


US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Recruiter Details:

Name: Karan

Email: Karanm@ustechsolutionsinc.com

Internal Id: 24-26031

  • Product Design Director for Generative AI

    4 weeks ago

    Boulder, Colorado, United States Free Play Full time

    We're seeking an accomplished Product Design Lead to spearhead design execution and set the standards for product design at Freeplay. As our primary designer, you'll drive all levels of product design from research to day-to-day execution support with engineering.About FreeplayFreeplay empowers product development teams to confidently experiment, test,...

  • AI Integration Specialist

    5 days ago

    Boulder, Colorado, United States Technical Integrity Full time

    Job Description:This role offers a unique opportunity to shape the future of code editing by combining AI expertise with a world-class engineering team at Technical Integrity.We are seeking a talented Machine Learning Engineer to spearhead the integration of advanced language models into a high-performance, collaborative code editor.About the Role:You will...

  • Cutting-Edge AI Developer

    5 days ago

    Boulder, Colorado, United States Technical Integrity Full time

    About the Role:In this critical position, you will be responsible for developing and implementing cutting-edge AI technologies that revolutionize the way developers work with code editors.As a seasoned Machine Learning Engineer at Technical Integrity, you will have the opportunity to collaborate with a world-class engineering team and contribute to the...

  • AI Engineering Professional

    2 weeks ago

    Boulder, Colorado, United States Free Play Full time

    Shape the Future of AI with FreeplayWe're building a cutting-edge platform that empowers software companies to create innovative AI products. Our platform enables teams to develop, improve, and optimize production-ready features together quickly and confidently.As an AI Engineering Professional at Freeplay, you'll have the opportunity to:Your Key...

  • Senior Product Manager

    3 weeks ago

    Boulder, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...

  • Senior Product Manager Digital Customer Experience

    3 weeks ago

    Boulder, United States Disability Solutions Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • AI Solutions Consultant

    3 days ago

    Boulder, United States Technical Integrity Full time

    Forward Deployed Engineer– AI PlatformTechnical Integrity is thrilled to collaborate with our client on the search for a driven individual to fill the role of Forward Deployed Engineer. This role is perfect for someone eager to take the lead in a dynamic startup setting utilizing their deep technical background in client-facing solutions architecture...

  • AI Solutions Consultant

    4 days ago

    Boulder, United States Technical Integrity Full time

    Forward Deployed Engineer– AI PlatformTechnical Integrity is thrilled to collaborate with our client on the search for a driven individual to fill the role of Forward Deployed Engineer. This role is perfect for someone eager to take the lead in a dynamic startup setting utilizing their deep technical background in client-facing solutions architecture...

  • Senior Manager, Product

    3 weeks ago

    Boulder, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...

  • Technical Integrity | AI Solutions Consultant

    5 days ago

    boulder, United States Technical Integrity Full time

    Forward Deployed Engineer– AI PlatformTechnical Integrity is thrilled to collaborate with our client on the search for a driven individual to fill the role of Forward Deployed Engineer. This role is perfect for someone eager to take the lead in a dynamic startup setting utilizing their deep technical background in client-facing solutions architecture...

  • Product Support Manager, Privacy Sandbox

    3 weeks ago

    Boulder, United States Google Full time

    The application window will be open until at least 25th December, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.Minimum qualifications:Bachelor's degree or equivalent practical experience.5 years of experience in a customer-facing role.Preferred qualifications:Experience in Consumer support...

  • Product Support Manager, Privacy Sandbox

    3 weeks ago

    Boulder, United States Google Full time

    The application window will be open until at least 25th December, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.Minimum qualifications:Bachelor's degree or equivalent practical experience.5 years of experience in a customer-facing role.Preferred qualifications:Experience in Consumer support...

  • Coding Expertise for AI Training

    3 weeks ago

    Boulder, United States Outlier Full time

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced software engineer who would like to lend your coding expertise to train AI models?We partner with organizations to train AI large language models, helping cutting-edge generative AI models write better code. Projects typically...

  • Architecture & Engineering Expertise Sought for AI Fact Checking

    3 weeks ago

    Boulder, United States Outlier Remote Work Freelance Full time

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced  Architecture and Engineering expert  who would like to lend your expertise to train AI models? About the opportunity:  Outlier is looking for talented  Architecture and Engineering expert to help train generative artificial...

  • Project Manager II

    3 weeks ago

    Boulder, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Technical Theatre Production Manager

    2 weeks ago

    Boulder, Colorado, United States University of Colorado Full time

    Technical Theatre Production Manager Job DescriptionWe are seeking a highly skilled Technical Theatre Production Manager to join our team at the University of Colorado. In this role, you will lead the scenic department in maintaining high quality standards and a safe and supportive work environment while working on tight timelines.About the Role:Direct and...

  • Senior Operational Excellence Manager

    6 days ago

    Boulder, Colorado, United States Veolia WTS Full time

    Are you a results-driven operational leader looking for a challenging role? Do you have experience in leading cross-functional teams and driving business growth?We are seeking a Senior Operational Excellence Manager to join our team as the Operational Leader for our Analytical Instruments products.In this key role, you will oversee the overall day-to-day...

  • Forward Deployed Engineer

    5 days ago

    Boulder, United States Technical Integrity Full time

    Forward Deployed Engineer- AI Platform Technical Integrity is thrilled to collaborate with our client on the search for a driven individual to fill the role of Forward Deployed Engineer. This role is perfect for someone eager to take the lead in a dynamic startup setting utilizing their deep technical background in client-facing solutions architecture...

  • Machine Learning Engineer

    5 days ago

    Boulder, Colorado, United States Technical Integrity Full time

    Job Overview:We are seeking a seasoned Machine Learning Engineer to join our team at Technical Integrity and drive the integration of advanced language models into our high-performance, collaborative code editor.This is a rare opportunity to shape the future of code editing by combining AI expertise with a world-class engineering team.About the Job:You will...

  • Technical Integrity | Artificial Intelligence Engineer

    5 days ago

    boulder, United States Technical Integrity Full time

    AI Engineer – Cutting-Edge Developer Tools | Startup located in Boulder, ColoradoAre you passionate about leveraging AI to revolutionize the coding experience? Join a forward-thinking team building the next generation of developer tools. We’re seeking a talented AI Engineer to spearhead the integration of advanced language models into a high-performance,...