Business Analyst

6 days ago


Lansing, United States RICEFW Technologies Inc Full time

Position Title: Business Analyst 5

Hybrid: 1-2 days a week onsite at Lansing, MI


Short Description:

The Business Analyst will receive, process, and present data related to weekly Service Requests (Infrastructure Service Requests). Responsibilities include gathering business and technical requirements during client kickoff meetings and consulting with Subject Matter Experts (SMEs) on tasks necessary for integrated projects across various Telecommunication services, such as WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. The role also involves managing multiple projects based on agency assignments.


Complete Description:

  • Facilitate meetings with clients to gather requirements for IT solutions, identifying impacted business processes and determining optimal integration of processes and IT solutions.
  • Obtain and report business and technical requirements effectively.
  • Facilitate review sessions to discuss project progress and challenges.
  • Demonstrate excellent customer service and communication skills.
  • Work with multiple network platforms, including WAN, MLAN, WLAN, Security, Voice, and Videoconferencing.
  • Disseminate information effectively to all technical teams, customers, and technical managers.
  • Understand and navigate a large, complex enterprise network environment.


Skills, Experience, and Education:

  • Education: Bachelor’s Degree (Required)


Mandatory Skills:

  • Strong organization and prioritization skills
  • Excellent communication and interpersonal skills


Experience:

  • Minimum of 5+ years dealing with customers (Required)
  • Minimum of 3-5 years working within a Telecommunications environment (Required)
  • Experience in a large enterprise setting (Required)
  • Work experience with multiple network platforms (Required)
  • Previous experience working with multiple agencies, vendors, or departments in an enterprise environment (Required)
  • Experience with Clarity (Preferred)
  • Experience with Microsoft Project and Excel (Required)
  • Experience with DevOps (Preferred)
  • Experience with Remedy/Helix (Required)
  • Experience with multiple network lines of service (Required)


  • Business Analyst

    4 weeks ago


    Lansing, United States InfoStride Full time

    This is Nikita Pathak from Infostride Inc., I have an immediate job as a Business Analyst with one of our direct clients. if interested, please share your resume with nikita.pathak@infostride.com.Job Title: Business Analyst - HybridClient: State of MILocation: Lansing MIBusiness Analyst Position General Description:Candidates must have a minimum of 12 years...

  • Business Analyst

    2 weeks ago


    Lansing, United States JRD Systems Full time

    Position: Business AnalystLocation: Lansing, MI (Hybrid: 2-day a week in office)Duration: Long term.We are looking for someone who understands and has experience with the software developmentlifecycle as they will be managing work requests to support operational support needs for webapplications and gather requirements for project initiatives. This role is...

  • Business Analyst

    4 weeks ago


    Lansing, United States System Soft Technologies Full time

    Looking for a strong IT Business Analyst with 10+ years of requirements gathering experience. Agile experience preferred

  • Business Analyst

    3 weeks ago


    Lansing, United States Brooksource Full time

    Senior Business AnalystLansing, MichiganThe Senior Business Analyst will manage maintenance activities for existing applications and oversee various larger projects, ensuring effective communication between technical teams and business clients.Key Responsibilities:Facilitate meetings between technical teams and business clients to gather insights and...

  • Business Analyst

    6 months ago


    Lansing, United States Global Pharma Tek Full time

    Job Title: Business Analyst Location: Lansing, MI (Hybrid) Duration: Months Short Description: This project resource will work with the Michigan Customer of Corrections to review, analyze, and evaluate business processes around the implementation of a new enterprise-level software solution that will replace numerous aging legacy systems. Special...


  • Lansing, Michigan, United States MoxieIT Solutions Inc Full time

    Job Title: Senior Business AnalystAt MoxieIT Solutions Inc, we are seeking a skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for facilitating meetings with the technical team and business client, gathering requirements and project specifications, and maintaining a backlog of work items in Azure...


  • Lansing, Michigan, United States Brooksource Full time

    Senior Business AnalystAt Brooksource, we are seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for facilitating meetings with the technical team and business client, gathering requirements and project specifications, and maintaining a backlog of work items.Key Responsibilities:Facilitate...


  • Lansing, United States Damco Solutions Full time

    Senior Business Analyst Level 5 Position Description -· Seeking a Senior Business Analyst to assist with the Michigan Department of Education (MDE) Grants Management System known as NexSys.· The MDE Grants Management System is comprised of about 130-140 different grant applications that is responsible for over 2 billion dollars of payments to state...


  • Lansing, Michigan, United States HighCloud Solutions Full time

    Job Title: Senior Business AnalystJob Summary:We are seeking a highly skilled Senior Business Analyst to join our team at HighCloud Solutions. As a Senior Business Analyst, you will play a critical role in assisting with the Agency Services Application Development and Support team, which supports multiple applications for Michigan Lifelong Education...

  • Business Analyst

    2 weeks ago


    Lansing, United States System Soft Technologies Full time

    Title: : Business AnalystLocation: Lansing, MIContract: 12 MonthsRate: $.5000/HR on W2Top Skills & Years of Experience Required:Skill Required / Desired Required Years of experienceExposure to Complex IT web Applications, within thepast 5 years Required 5 YearsExperience in gathering and documenting businessrequirements Required 5 YearsExperience in a role,...

  • Business Analyst

    4 weeks ago


    Lansing, Michigan, United States Inficare Full time

    Job Title: Business AnalystJob Summary: We are seeking a highly skilled Business Analyst to join our team at Inficare. The successful candidate will have 8+ years of experience in business analysis for complex computer systems, with a strong background in developing functional requirements for development projects. The ideal candidate will also have...


  • Lansing, Michigan, United States Goli Tech Full time

    Job Title: Business Systems AnalystJob Summary:Goli Tech is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for analyzing business needs and developing solutions to improve business processes. You will work closely with stakeholders to understand their needs and develop effective...


  • Lansing, Michigan, United States Inficare Full time

    Business Analyst PositionAt Inficare, we are seeking a highly skilled Business Analyst to join our team. The ideal candidate will have a minimum of 12 years of general BA experience and state/federal/government client experience.The successful candidate will be responsible for facilitating requirements elicitation meetings, conducting business process...


  • Lansing, Michigan, United States System Soft Technologies Full time

    IT Business Analyst OpportunityWe are seeking a strong IT Business Analyst with 10+ years of requirements gathering experience. Agile experience is preferred.Main Responsibilities:Requirements gathering and analysisAgile project managementAbout System Soft TechnologiesSystem Soft Technologies is a leading IT solutions provider dedicated to delivering...


  • Lansing, Michigan, United States USM Full time

    Job SummaryWe are seeking a highly skilled Senior Business Analyst to join our Agency Services Application Development and Support team. As a Senior Business Analyst, you will be responsible for supporting multiple applications for Michigan Lifelong Education Advancement and Potential (MILEAP), Civil Service, and Civil Rights. This role will consist of...


  • Lansing, Michigan, United States Auto-Owners Insurance Full time

    Business Analyst Job DescriptionAuto-Owners Insurance is seeking a motivated Business Analyst to help us continue our long tradition of success. As a Business Analyst, you will play a key role in helping us achieve our business objectives by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:* Develop business...


  • Lansing, Michigan, United States GSK Solutions Full time

    Job Title: Senior Business AnalystAbout the Role:DTMB Agency Services is seeking a highly skilled Senior Business Analyst to join their team. As a Senior Business Analyst, you will be responsible for providing excellent customer service, supporting project and work request needs, and collaborating with stakeholders to develop strategy and requirements for...


  • Lansing, Michigan, United States Prolim Global Full time

    Job Title: Senior Business AnalystJob Summary:We are seeking a Senior Business Analyst to join our team at Prolim Global Corporation. As a Senior Business Analyst, you will be responsible for facilitating requirements elicitation meetings, conducting gap fit analysis, and reviewing business systems and user needs.Key Responsibilities:- Facilitate...

  • Business Analyst

    3 weeks ago


    Lansing, Michigan, United States Zenfreed, LLC Full time

    Job DescriptionAt Zenfreed, LLC, we are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in providing excellent customer service, supporting both project and work request needs. You will have the opportunity to work on inflight projects focused on implementing new IT solutions to provide...


  • Lansing, United States Apex Systems Full time

    Title: IT Business AnalystLocation: hybrid onsite 2X/week to Lansing, MITerm: 12+ monthsBusiness Need: Client is looking for a Business Analyst to join our collaborative team. The Business Analyst (BA) will work on our established client functional areas to support the development, testing and implementation of projects and enhancements to meet the business...