Account Administrator

4 weeks ago


Beachwood, United States Prestige Staffing, Inc. Full time

Sales Department

100% IN OFFICE - Stable firm in manufacturing industry.

Job Summary:

The Account Administrator interacts with and supports the company’s customers, vendor partners and Outside Sales Representatives

Duties / Responsibilities:

 Communicates with customers via telephone, email or web chats to provide support and information on products or services

 Collects information and engages in contract review of orders for new or additional products

 Assists the Outside Sales Representative with price negotiation and quoting

 Fields customer questions and requests for quote

 Works with suppliers to quote part cost and delivery

 Ensures that appropriate actions are taken to resolve customers problems and concerns through collaboration with Outside Sales and Quality

 Maintains accounts and records of customer interactions with details of inquiries, complaints, or comments

 Monitor inventory levels for specific customer products

 Project management in conjunction with Outside Sales Representative

 Performs other related duties as assigned

Required Skills/Abilities:

 Excellent communication skills at all organizational levels

 Service-oriented and focused on providing sales solutions

 Ability to handle multiple projects concurrently in a moderate-paced environment

 Strong computer skills with the ability to learn and utilize new software

 Proficient in Microsoft Office suite, strong Excel knowledge is a definite plus

 Experience in accessing and utilizing web-based ERP and procurement portals

 Technical math and mechanical skills preferred

Education and Experience:

 High school diploma required

 Associate’s or Bachelor’s degree preferred

 Customer service experience required

 Ability to read blueprints a plus

Physical Requirements:

 Prolonged periods sitting at a desk and working on a computer

Great company to work for Excellent benefits including bonus and profit sharing


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