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Desktop Support Engineer
7 days ago
Job Title: Desktop Support Engineer
Schedule: Onsite 3 days per week (Tuesday – Thursday)
Shift: 8am – 5pm EST
Description:
Insight Global is looking to hire a Desktop Support Engineer for one of our large insurance clients in the Zionsville, IN area. We are looking for someone who can provide top-tier hardware/software support as well as provide excellent customer service. If you are looking to join a growing company and build your career within IT support, please apply
Requirements:
- 5+ years of previous Desktop Support experience within a Windows environment
- Strong experience with computer troubleshooting and break/fix support
- Strong experience with troubleshooting software applications and software support
- Previous experience working with helpdesk ticketing systems (ServiceNow)
- Excellent communication skills and customer service skills
- Microsoft Azure knowledge/exposure (not required, but highly preferred)
- Bachelor's Degree in Information Technology or a related field
Compensation:
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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