Senior Sales Support Specialist

6 days ago


Lafayette, United States Industrial Pallet Corp Full time

We are growing and need your help


Are you ready to join a team that moves the world? Industrial Pallet Corp., located in Lafayette, IN. is a leading force in the industry. We specialize in new pallet production and pallet recycling which transport our customers' products worldwide.


We are looking for a dynamic individual to join the team and provide exceptional administrative support. If you thrive in a fast-paced environment, love working with people, and have a knack for organization, then this might just be the perfect role for you


Description:

  • Sales Team Support: Provide comprehensive administrative support to sales representatives and the sales manager, including preparing sales reports, managing correspondence, and handling customer inquiries.
  • CRM Management: Update and maintain the Customer Relationship Management (CRM) system with accurate customer information, sales leads, and activity tracking.
  • Documentation: Assist in the preparation of sales proposals, contracts, quotes, and presentations. Ensure all sales-related documents are properly filed and easily accessible.
  • Data Entry & Reporting: Input sales data and generate regular reports on sales performance, pipeline, and other key metrics as requested by the sales team.
  • Scheduling & Coordination: Organize and schedule meetings, appointments, and travel arrangements for the sales team. Coordinate internal and external meetings, including customer calls or presentations.
  • Customer Support: Respond to inquiries from clients or prospective clients, either by phone or email, and direct them to the appropriate sales representative.


Requirements:

  • Experience with administrative support
  • Excellent written and verbal communication skills.
  • Ability to prioritize tasks, and work efficiently.
  • Ability to work independently and with a team.
  • Experience in marketing and/or website management
  • Knowledge in Hub Spot or similar CRM a plus



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