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Ramp Manager

3 months ago

Sarasota, United States GAT Airline Ground Support Full time

DL - Ramp Manager

Job Summary:

Operations Manager Positions have the responsibility for establishing safety policies, procedures

and working conditions that affect the employee on the job. Responsible for immediate work

environment as well as the actions of all persons who report to them. Must communicate all safety

policies and procedures within their operation. Direct and coordinate activities to provide a safe

environment for employees while maintaining fast and efficient services. This position requires

working in a fast-paced environment with time constraints to meet arrival and departure goals. The

operations manager must consistently display a professional and positive image.

Job Duties

● Ramp Operations Managers must be able to conduct monthly safety meetings for all

employees (without exception).

● Must be able to conduct flight audits, station audits and "at risk" behavior audits.

● Participate in monthly company safety conference calls.

● Able to communicate and instill safety awareness in all employees including new hires. Work

in conjunction with Customer to determine manpower requirements for group movements,

peak travel holidays, out of scope and flight schedule changes.

● Oversee recruiting and placement efforts to ensure staffing levels meet requirements and

exercise best possible effort to follow any instructions provided by Customer or their

designee regarding standards, procedures and practices.

● Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of

Labor and EEOC.

● Investigate, report and implement corrective action for any incident of aircraft damage or

employee injury and conduct/participate in employee coaching and counseling as necessary.

● Oversee any disciplinary action resulting or potentially leading to termination in order to

ensure proper documentation and consistent application of policies.

● Coordinate purchases for operational necessities and ensure adequate supplies are

available to meet customer standards.

● Review final payroll and daily hours to ensure salaries and wages remain within budgetary

restraints.

● Monitor impact of operational irregularities on such costs and ensure out of scope is

documented and approved accordingly.


● Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment

updates and timely repair, participate in employee shift briefings and customer shift briefings

or team meetings as required.

● Observe and ensure full compliance of uniform and appearance guidelines and inspect

facility daily including supply rooms, storage rooms, storage, break rooms and office areas.

● Review all daily, weekly and monthly operational reports to ensure proper dissemination,

including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting

minutes, monthly summary report, pay change notices, employee evaluations, work orders,

or any other local reporting medium.

● Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.

● Administer station operational plans such as deicing, FOD, safety, winter operation and

baggage plans.

● Complete personnel evaluations on supervisors, administrative assistants and GSE

mechanics. Liaise with all customer service, airport, USPS and our customer.

● Respond to and/or investigate concerns reported by customer's supervisory personnel.

● Perform routine visits to the various authorities to discuss issues and concerns. Attend all

local airport tenant, security and safety meetings.

● Other duties as assigned

Requirements

● Strong understanding of Ramp Operation

● Must be at least 18 years of age and possess basic computer experience (6 months+) and

type at least 35 words per minute.

● 4 year college degree in relevant field strongly preferred or equivalent experience

● Must have a high school diploma, GED, or equivalent work experience, and a high degree of

attention to detail.

● Ability to read, fluently speak, and understand the English language.

● Must possess good communication skills and a friendly, outgoing personality in person and

via telephone.

● Must be free of disqualifying crimes and able to pass a pre-employment drug test.

● Must have reliable transportation and be able to work weekends, holidays, and days off.

● Other duties as assigned

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on

business needs and the best-qualified candidates available and does not discriminate in its


employment decisions on the basis of any protected category.GAT Airline Ground Support is a

drug-free workplace and conducts a random drug test.Employment with GAT Airline Ground Support

is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as

required. You must also have proof of high school or GED completion.