Quality Engineering Manager

4 weeks ago


Manitowoc, United States Movement Search & Delivery Full time

OVERVIEW

The Quality Manager will oversee the activity of the Quality Department and staff. The primary directive will be developing, implementing, and maintaining a quality management system, and supporting the organization’s products and/or development processes.


RESPONSIBILITIES

  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
  • Serves as primary point of contact for customer base on quality topics, and for supplier base on requirements/expectations.
  • Hires and trains quality staff & oversees daily workflow and schedules of the department.
  • Conducts performance evaluations in a timey and constructive manner while overseeing discipline and termination of employees in accordance with company policy when required.
  • Identifies and sets appropriate quality standards and parameters for products.
  • Communicates quality standards and parameters to quality team, product development team, and other appropriate staff.
  • Coordinate/participate in product testing processes.
  • Identifies and analyzes issues, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
  • Coordinate audits of the Quality Management System (QMS); including internal, external, and customer audits.
  • Manage the Corrective Action/Preventive Action (CAPA) system and ensure that all Corrective/Preventive actions are completed in a timely and effective manner to prevent recurrence of issues.
  • Lead Management Review meetings, present evidence of the effectiveness of the QMS to the Executive Management team.
  • Manage the Process Change system, including review and approval of change requests.
  • Performs other duties as assigned.


QUALIFICATIONS

  • Bachelor’s degree in Business, Engineering, or field related to the products being developed preferred.
  • Three to five years of experience in a related field required with supervisory experience preferred.
  • Excellent interpersonal and verbal/written communication skills.
  • Great organizational, attention-to-detail, and problem-solving skills.
  • Proven time management skills with a proven ability to meet deadlines.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to interpret customer drawings and quality requirements.


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