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Oracle Transportation Management
2 months ago
Job Description:
A senior systems analyst - OTM will own the master data configuration and maintenance of the Oracle Transportation Management system. It is a key function supporting the Outbound Logistics, and acts as an SME driving process enhancements, establishing and guiding the user team about good practices, leading the efforts to discuss and evaluate the business needs, brainstorming with the product management team, and finally implement the update along with sharing the desk procedures.
The ideal candidate possesses in-depth knowledge of OTM and can handle updates related to network and master data and issues with minimum guidance. The ideal candidate can mine the data from the Oracle server, find the root cause of any gaps, and communicate a plan to stop such issues from reoccurring. Also, can communicate complex issues and ideas to a variety of audiences, brainstorm as a team, and confidently present a proposal to the leadership across the organization. We are looking for an organized, detail-oriented candidate with an analytical mindset and hands-on experience with the finished vehicle OTM system.
Responsibilities:
- Detail-oriented and Act as Subject Matter Expert to handle the master data setup and maintenance of the Outbound vehicle logistics transportation management system (Oracle)
- Lead the efforts to define the business needs and assist in the integration supporting systems such as Yard Management System (YMS), SAP, and others
- Act as a primary point of contact from the business between the product management team and end users, coordinate system issue resolution and identify and drive enhancements.
- Own and maintain the master data (including but not limited to location, region, network leg, rates, accessorial, service provider, service time, distance, equipment group, calendars, etc.)
- Establish a master data check logic and implement routine checks to keep OTM updated
- Monitor the orders flowing to the system and order planning to ensure the cars are routed right. Act as primary contact from the business with the order management system and product management teams to handle the issues if any
- Configure and update the system to suit the business needs and fix the anomalies discovered by the team during daily operations
- Identify, document, and drive improvements in methods of using systems within Outbound, including processes and desk procedures
- Support TMS launch activities including User Acceptance Testing (UAT)
- Own the development and maintenance of operational dashboards and KPIs
- Mine the data from the Oracle server using SQL to assist the team with data analysis and schedule daily reports using BI publisher to assist the team with daily metrics that need to be monitored
- Support Ad Hoc data mining requests and critical system-related issues over a weekend OR holiday if needed
- Act as backup and support for other roles within the Outbound Logistics team.
Qualifications:
- Bachelor’s degree in supply chain, engineering, Information Technology, or related field.
- 3+ years of experience with using, setting up, and maintaining a Transportation Management System, preferably Oracle TM for finished vehicle shipment.
- Thorough understanding of IT processes and procedures relative to system launch, drafting system-level requirements and UAT, and roll-out of enhancements.
- Expert user in MS Excel – the ability to create pivot tables and sophisticated charts, i.e., multiple axes and data series, use of shortcuts, and VLOOKUP functionality.
- Advanced SQL knowledge is a must.
- Basic knowledge of Tableau, MS Access, and Alteryx is a must. Advanced skills are a plus.
- Ability to travel up to 5% of the time.