Senior Project Manager

Project Manager

Hybrid Role at Harrisburg, PA

Job Description:

The primary objective of this engagement is to serve as a Project Manager (PM) for the Bureau of Medical Marijuana (BMM) systems around:

• Provide Project Management Services (operational requirements outlined below).
• Manage Request for Proposal (RFP) procurement of a new BMM system and manage the implementation of the new system and transition from the old system to the new system.
• Serve as the BMM PM, representing the interests of OMM in the Enterprise Licensing System (ELS) Implement Project.
• Support the current BMM systems to learn the AS-IS and serve as a backup to the other PMs:
• System Administration including the daily monitoring of systems, key processes, logs; resolve issues with vendors and Commonwealth of Pennsylvania agencies; monitor and enforce contract performance/service level agreements (SLAs); coordinate and evaluate disaster recovery and security compliance.
• Program Support - maintaining requirements and system documentation; review regulations and program documentation for system impact
• Change Management - assist in supporting the MM System Governance Committee; coordinate activity with vendors to execute committee decisions.
• Assist in the coordination of meetings and tasks in support of the reprocurement of the existing MM Registry and transition of support services
• Manage the transition from a SalesForce Helpdesk ticketing system to a TBD ticketing system

Responsibilities:

• Direct, administer, manage, and facilitate an enhancement, business process reengineering or development of a high priority, high profile, and commonwealth enterprise – wide information technology project of strategic importance.
• Accountable for activities with excess delivery cycles of 8 to 12 months.
• Manage, coordinate, and establish priorities for complete life cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the commonwealth.
• Responsible for the development of estimates for the enhancement, business process re-engineering or development effort in planning, analysis, design, construction, testing, and implementation.
• Works with team leads to adjust and revise project estimates when necessary.
• Ensure new project estimates are approved by the client and agreed upon.
• Develop the detailed Project Management Plan for the enhancement, business process re-engineering or development effort.
• Accountable for the approval and sign-off of the Project Management Plan with customer representatives, and all affected project stakeholders.
• Accountable for delivery of all work tasks identified in the Project Management Plan and Project Schedule.
• Design project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel.
• Ensure that tasks provide value and support the strategic direction of the project and meet service commitments.
• Manage, and track the project progress against the project schedule.
• Monitor project milestones and phases and take corrective action as needed to ensure the project is on schedule.
• Monitor and track the project budget and advise necessary stakeholders.
• Plan, organize, prioritize, and manage multiple work efforts across the project team.
• Notify team members of project timelines, milestones, phases, work requests, target dates, and approved executable work packages.
• Responsible to schedule or monitor status reviews, project management inspections, and software quality assurance work product and process reviews with the appropriate stakeholders.
• Responsible for the capture and reporting of required project management metrics.
• Analyze and distribute reports on project metrics associated with work items related to improvement measures.
• Ensure all changes to scope follow processes outlined in the Change Management Plan and are documented.
• Create, review, and obtain approval of the Communication Plan and Deliverables Matrix to ensure effective communication with all stakeholders and management.
• Prepare status reports on a periodic basis for the project team, team leads, group leads, Sponsor, and appropriate stakeholders.
• Report status and recommendations to senior leadership as needed.
• Follow HHS DC IT PMO methodology to ensure consistency throughout the various IT and program areas by reviewing the project standards and procedures with project team members.
• Provide input and support for continual improvement within the HHS DC IT PMO to better service the HHS DC supported program areas.
• Mentor less experienced project management project staff to build overall understanding of project management when needed.
• Work closely with HHS DC IT Application, Data Warehouse, Informatics, Solution Management, Networking, Security and Service Management teams, as required, identifying tasks for the project schedule to support the implementation.
• Facilitate discussions between IT areas and vendors with focus on solution(s) to ensure the needs/requirements of the program area are achieved.
• Anticipate issues and proactively address them. Identify, track, and manage project risk and issues, through the use of a RAID Log. Develop risk mitigation strategies tracking to closure. Engage management in a proactive manner.
• Build and maintain relationships with key stakeholders and customer representatives.
• Serve as the primary point of contact for all project-related issues and the resolution of issues.
• Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate.
• Communicate to team members how their work assignments relate to and help achieve project objectives.
• Accountable for the final project management evaluation review with stakeholders. Manage and track the project status against the project schedule.
• Following the HHS DC Daptiv guidelines, provide weekly project updates.
• Coordinate system testing with appropriate staff resources.
• Deliver presentations, as necessary.
• Ensure project compliance with HHS DC standards and procedures.
• Develop and facilitate the achievement of project service commitments.
• Ensure that tasks provide value and support the strategic direction of the project.
• Balance workload with project members’ capacity. Engaging management in a proactive manner.
• Plan, coordinate, and conduct training and orientation sessions.
• Accountable for peer reviews with the appropriate project team resources.
• Coordinate and present proposals, as necessary.
• Identify and manage project risk, and develop risk mitigation strategies, and track to closure.
• Plan project specific training and orientation needs.
• Complete weekly timesheet reporting in PeopleFluent/VectorVMS by COB Friday.
• Provide weekly personal status reporting by COB Friday submitted on SharePoint.
• Following the guidelines of the HHS DC PMO set-up a project SharePoint site and utilize Microsoft Teams for key documentation.

Requirements:

• Seven (7) to nine (9) years of relevant experience directly managing technical initiatives with a large complement of project team members throughout the various IT areas, technical complexity, and vendor involvement.
• This position requires a high degree of skills in budgeting, communication (verbal and written), leadership, negotiation and influencing, organizational, problem-solving, teambuilding, human resource, and soft interpersonal skills.
• The ability for the contractor to ramp up quickly and perform independently is essential.
• Project management professional (PMP) certification through the PMI is preferred.
• A four (4) year college degree or equivalent technical study is preferred.
• Familiarity and experience with programs and issues relative to HHS is considered helpful.